About this role
Bank Business Development Officers-30k(Nairobi)
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Nairobi
- Job Field Banking , Sales and Business Development
Job Purpose
- To drive business growth by acquiring new customers, opening funded accounts, onboarding merchants to Pay bill /Till solutions, mobilizing deposits, recruiting agency banking agents, and achieving monthly sales targets in line with the organization’s business strategy.
Key Roles and Responsibilities
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Customer Acquisition
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Prospect and recruit new individual and business customers.
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Open new customer accounts in compliance with KYC and AML requirements.
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Ensure accounts are funded and remain active.
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Build and maintain a healthy sales pipeline.
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Merchant Acquisition (Pay bill/Till)
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Identify businesses requiring collection solutions.
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Acquire and onboard Pay bill and Till merchants.
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Ensure merchants are fully activated.
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Provide training and after-sales support.
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Monitor merchant transaction activity.
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Deposit Mobilization
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Source deposits from individuals, SMEs, institutions, and corporate clients.
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Grow and maintain customer deposit portfolios.
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Encourage customers to maintain healthy account balances.
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Agency Banking Recruitment
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Identify suitable Agency Banking prospects.
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Ensure agents meet all eligibility requirements.
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Submit complete documentation for approval.
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Support activation and operational readiness.
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Relationship Management
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Maintain regular engagement with customers.
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Resolve customer concerns promptly.
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Cross-sell banking products and services.
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Increase customer retention.
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Compliance
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Ensure all customer documentation is complete.
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Adhere to KYC, AML/CFT, and internal banking policies.
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Maintain confidentiality of customer information.
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Reporting
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Prepare daily activity reports.
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Submit weekly sales pipeline reports.
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Prepare monthly performance reports.
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Maintain accurate customer records in the CRM.
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Qualifications and Minimum Requirements
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At least a Diploma in Sales, Marketing, Banking, or Business-related discipline
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2 years’ experience in sales
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Close by 4th November 2026.
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