Backstage Experience Coordinator/Production Runner

Backstage

Experience

• Coordinator/Production Runner

• Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

• Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales, we foster a fun and upbeat work culture with no shortage of opportunities. Perks include free concert tickets, dog-friendly offices, and progressive benefits like student loan reimbursement and adoption/fertility support. Live Nation is certified as a Great Place to Work and is recognized by People Magazine as one of “50 Companies that Care.” We want everyone to feel like they belong and can thrive in our community.

• WHO ARE YOU?

• Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities.

• THE JOB

• Live Nation is seeking a Production Runner/Backstage Assistant for The Van Buren. This position reports to the venue’s Assistant Production Manager and is responsible for various errands, tasks, and hospitality duties to support local production and touring personnel for shows. This role will act as a hospitality-focused position ensuring a phenomenal experience for touring personnel backstage. Confidentiality is critical.

• WHAT THIS ROLE WILL DO

• Handle multiple tasks in a fast-paced environment while remaining pleasant and professional.

• Assist the venue’s Assistant Production Manager in maintaining back-of-house hospitality expectations and backstage division-wide goals.

• Before tour arrival, complete a walk-through with a checklist to ready all backstage areas and note any damage to be repaired.

• Perform opening, running, and closing side duties according to company practice and policy.

• Be the backstage brand ambassador on show day and the face of the service culture program.

• Manage daily hospitality budgets and submit receipts at the end of each show.

• Complete Post-Show Service Recap Form.

• Coordinate with the venue’s Assistant Production Manager to ensure tour rider requirements are met while aiming to exceed touring personnel’s expectations, and to create hospitality-minded moments for every show.

• Assist with any day-of-show needs of the tour including greeting tour personnel upon arrival to the venue, coordinating dressing room assignments and hospitality items, coordinating and delivering meals or other food and beverage as needed, running for requested supplies or equipment, checking the green room periodically, transporting touring personnel to hotels or other destinations, answering questions from the tour or directing them to another crew member who can help, etc.

• WHAT THIS PERSON WILL BRING Required:

• Ability to maintain composure and professionalism around high-profile artists/guests.

• High School diploma or equivalent

• Ability to work late and extended hours

• Flexible schedule

• Valid automobile with proof of insurance and an exceptional driving record

• Knowledge of the region to locate restaurants, stores, hotels, airports, and area attractions

• Knowledge of touring/stage production and/or event operations

• Proficient computer skills including Microsoft Word, Excel, and web-based applications

• Excellent communication skills and punctuality

• Strong organizational, time management, and multi-tasking skills

• Ability to self-manage and problem-solve in real time with creative solutions

Preferred:

• 3 years of experience in a hospitality-focused environment
• Experience in a live music/events environment or comparable role

Physical Demands/Working Environment:

• Must be able to lift or move up to 30 lbs with proper lifting techniques

• Fast-paced, loud, and stressful environment

• Requires extended periods of standing and working on your feet indoors and outdoors

• Frequent physical activity such as walking, climbing stairs, lifting, and carrying equipment

• EQUAL EMPLOYMENT OPPORTUNITY

• We are committed to an inclusive environment and encourage applications from people irrespective of gender, race, sexual orientation, religion, age, disability status, or caring responsibilities. Live Nation supports equal employment opportunities for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, disability, marital status, domestic partner status, medical condition, genetic information, military status, political affiliation, national origin, citizenship, sex, gender identity, gender expression, sexual orientation, or any other basis protected by law.

• HIRING PRACTICES

• This description reflects the general nature and level of work performed. It is not a comprehensive inventory of all duties, responsibilities, and qualifications. Live Nation recruitment policies aim to place the most qualified persons in a timely manner and may involve promotion from within, referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting, and search firms.