Background Verification Coordinator I

Job title: Background Verification Coordinator I

About the Role

The Background Verification Coordinator I is responsible for ensuring driver applicants meet J.B. Hunt's driver hiring standards and DOT regulations by reviewing driver files and evaluating safety records, driving experience, employment history, and criminal history.

What You'll Do

• Communicate with driver applicants, internal teams, external employers and partners, references, and government agencies to facilitate the background screening process; inform drivers when they qualify and do not qualify and the date of qualification.
• Communicate with J.B. Hunt internal and field operations regarding applicants before and during the hiring process.
• Calculate and qualify experience as well as safety to ensure applicants meet Company and DOT hiring standards.
• Review and update applications as needed with information verified throughout the screening process.
• Apply J.B. Hunt's minimum hiring requirements to ensure we are hiring safe and qualified drivers.
• Work with the Quality Control department to ensure all qualifications have been met and the file is clear for hire.

What We're Looking For

• 1 year of related experience, such as in a fast-paced office or call center, and/or military equivalent experience.
• Basic computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.).
• Aptitude to learn new computer programs quickly.
• Ability to provide effective written and verbal communication.

Nice to Have

• Experience with Dynamics or ATS (Applicant Tracking Systems).
• Written and verbal communication skills.
• Ability to remain professional during difficult conversations.
• Ability to perform in a fast-paced environment while managing multiple priorities.
• Provide superior service resulting in a favorable perception of the Company.
• Computer efficiency, comfort with web navigation, and ability to quickly navigate across multiple computer programs and systems.
• Strong interpersonal skills with the ability to work in a team environment that shares common goals and daily expectations.

Compensation & Benefits

• Pay: $19.50 per hour.
• This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the Company’s bonus and incentive plans, as applicable and in effect from time to time.
• Benefits include medical, dental, vision, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off (vacation and sick time), two weeks of paid parental leave, and six paid holidays annually.