About this role
About the Role This role supports Burberry's store back-of-house operations at our Wrentham, MA location. You will manage inventory, receiving, and stock accuracy, assist Omnichannel and stock pullback, and ensure the back-of-house remains organized and compliant. You will also be involved in aftersales support and ad hoc tasks to support store management. What You'll Do
- Manage all aspects of inventory control including receiving and handling stock orders, verifying products received from hub/warehouse and reporting discrepancies.
- Support sales team with retrieving stock in a timely manner, including Omnichannel support and stock pullback.
- Maintain tidy, compliant back-of-house in line with Retail Operations and Standards.
- Perform quality control on all products and report issues to store lead.
- Support aftersales process (alterations, repairs, personalization) to elevate client experience.
- Ensure stockroom equipment is working; raise concerns via Ask Services.
- Provide adhoc administrative support: answering calls, liaising with customer service, stationery and supermarket orders, general administrative tasks; assist with events, visual merchandising, stock taking as requested by store management. What We're Looking For
- Excellent organisational skills and meticulous attention to detail.
- Excellent communication skills both verbal and written.
- Intermediate computer skills in core Microsoft software.
- Previous experience with SAP desirable.
- Ability to work well in a team and in a busy store environment. Nice to Have
- SAP experience desirable. Compensation & Benefits
- Base salary: $18.00-$19.00 per hour. This position offers at-will employment and may include additional compensation such as commission earnings, discretionary bonuses, short and long-term incentive packages, and company-sponsored benefit programs.