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Back-End Technical Lead - RCA / CPQ

OSF Digital
India, Telangana, India Posted Sep 24, 2026
Full-time

About this role

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We are seeking an experienced Salesforce Technical Lead with expertise in Revenue Cloud (CPQ) to join our team. This role is pivotal in leading a team of consultants to bridge the gap between client business processes and Salesforce solutions. The ideal candidate will have a deep understanding of Salesforce capabilities, strong leadership skills, and the ability to tailor solutions that align with client needs while ensuring high-quality delivery.

Key Responsibilities

  • Lead and manage a team of Revenue Cloud Consultants, providing guidance, support, and mentorship to ensure successful delivery of Salesforce solutions.

  • Engage with clients to understand their business processes and identify Salesforce Revenue Cloud needs.

  • Analyze client requirements and business challenges to recommend tailored Salesforce solutions, focusing on CPQ and RCA.

  • Provide expertise on Salesforce functionality, features, and potential limitations, especially within Revenue Cloud modules.

  • Design and present Salesforce solutions to stakeholders, clearly articulating benefits and strategic fit.

  • Collaborate with Salesforce developers and IT professionals to ensure accurate implementation of chosen solutions.

  • Oversee customization and configuration of Salesforce CPQ and RCA to meet client specifications.

  • Provide ongoing support and advice to clients, including troubleshooting and optimization of Salesforce applications.

  • Stay current with Salesforce trends and innovations to provide informed recommendations.

  • Build internal Go-To-Market (GTM) accelerators for Revenue Cloud.

  • Foster a collaborative and positive team environment, encouraging professional growth and development.

  • Manage team performance, conducting regular reviews and providing constructive feedback.

  • ​

Requirements

Requirements

  • Requirements & Competencies

  • Proven experience as a Salesforce Team Leader managing a group of individual contributors.

  • Hands-on experience with Salesforce development and documentation, particularly with Revenue Cloud.

  • Familiarity with Salesforce deployment and project lifecycle management.

  • Strong analytical and problem-solving skills.

  • Excellent communication and interpersonal abilities, with a talent for client-facing interaction.

  • Demonstrated leadership and team management skills, with experience mentoring and developing team members.

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