BA3 – Symbio Configuration Specialist

This is a remote position.

Job Description – CIS Configuration Management Specialist (BA3)

We are seeking an experienced CIS Configuration Management Specialist to support a large-scale Clinical Information System (CIS) transformation initiative. The successful candidate will work closely with clinical stakeholders, operational leaders, business teams, and technical teams to assess, define, manage, and maintain configuration and access management practices across healthcare applications. Responsibilities include conducting discovery sessions and workshops, gathering and documenting business and technical requirements, analyzing clinical workflows, developing configuration standards and inventories, supporting application configuration and change control, and monitoring configuration health, system parameters, scheduled jobs, processing queues, alerts, and exceptions. The role will also involve designing and maintaining role-based access control (RBAC) models, access governance frameworks, user provisioning workflows, audit controls, and compliance processes. The specialist will contribute to testing, validation, operational readiness, risk and issue tracking, transition planning, and knowledge transfer to internal teams. The ideal candidate will bring strong experience in healthcare IT, CIS/EMR/EHR platforms, configuration management, business analysis, clinical operations, and stakeholder engagement.

Work Model:** Remote within Canada, with travel to New Brunswick at least once per quarter.

Requirements

• CIS / EMR / EHR configuration, administration, or implementation

• Healthcare IT business analysis and requirements gathering

• Clinical workflows and healthcare stakeholder engagement

• Configuration management and change control

• Application administration and configuration support

• Configuration monitoring, troubleshooting, and issue resolution

• Access management, role-based access control (RBAC), and user provisioning

• Configuration inventories, repositories, and standards

• Access governance, audit controls, and compliance

• Business process analysis, process mapping, and gap assessment

• Functional and non-functional requirements documentation

• Testing, validation, and operational readiness

• Microsoft Word, Excel, PowerPoint, and Teams

• Workshop facilitation, stakeholder communication, and documentation