B2B Collections Specialist

POSITION OVERVIEW:

The B2B Collections Specialist will manage business-to-business accounts, resolve outstanding balances, and negotiate payment arrangements while maintaining positive customer relationships. This position requires a confident, proactive professional who can navigate payment disputes, communicate effectively with customers, and consistently follow through on collection efforts. The ideal candidate will bring strong organizational skills, a customer-service mindset, and the ability to work independently in a fast-paced, remote environment.

PERKS:

• Competitive Compensation: Earn $24 per hour in a fully remote position.
• Remote Flexibility: Work from home while maintaining a consistent 9:00 AM–6:00 PM schedule in your local Eastern or Central Time Zone.
• Potential for Long-Term Opportunity: Initial 3–6 month assignment with the possibility of conversion to a permanent position, although conversion is not guaranteed.
• Supportive Team Environment: Collaborate with an established credit and collections team that values teamwork, professionalism, and accountability.
• Professional Development: Gain hands-on experience with commercial collections, credit reporting, dispute resolution, and enterprise financial systems.

RESPONSIBILITIES

• Manage B2B collections activities, proactively contacting customers regarding outstanding balances and securing timely payments.
• Negotiate payment arrangements, resolve delinquent accounts, and maintain professional relationships while confidently pursuing collections.
• Research and resolve billing discrepancies, payment disputes, and account-related issues to support timely resolution.
• Review customer credit information, including Dun & Bradstreet (D&B) reports, to support credit and collections decisions.
• Maintain accurate account records, collection notes, payment commitments, and follow-up activities within company systems.
• Collaborate with internal departments and team members to resolve customer concerns, improve collections efficiency, and support overall accounts receivable operations.

QUALIFICATIONS

• Previous experience in B2B credit and collections, with demonstrated ability to manage delinquent accounts and negotiate payments.
• Strong negotiation, communication, and dispute resolution skills, with the confidence to request payment while maintaining a professional, customer-focused approach.
• Experience reviewing and interpreting Dun & Bradstreet (D&B) credit reports.
• Proficiency in Microsoft Office applications; experience with Eclipse Solar ERP or similar systems is a plus.
• Highly organized, detail-oriented, and self-motivated, with the ability to work independently, manage competing priorities, and collaborate effectively with a remote team.

COMPENSATION AND BENEFITS:

• This temporary opportunity offers $24 per hour, with an anticipated assignment duration of 3–6 months and the potential for permanent conversion based on business needs and performance.
• The position is fully remote, with a required schedule of 9:00 AM–6:00 PM local time for candidates located in the Eastern or Central Time Zone.
• Initial training and onboarding will include an in-person component, coordinated locally at a company location or an alternative meeting space. Additional training arrangements will be communicated during the interview process.

ABOUT OUR SEARCH FIRM:

• Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

• Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.