AWS Solutions/Services Architect

Job title: AWS Solutions/Services Architect

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com

Ingram Micro has earned Great Place to Work Certification for 2026-2027 in Canada! This prestigious recognition reflects our commitment to our people and our culture. Ingram Micro Canada has also been recognized on the Canadian 2026 Best Workplaces in Technology list and the Best Workplace for Giving Back.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position is a hybrid role based in our Mississauga, ON or Montreal, QC office where you will work 3 days in the office and 2 days remotely.

Role: The Cloud Services organization delivers consulting and engineering engagements to clients of Ingram Micro’s Partners, on behalf of or in conjunction with Ingram Micro’s Partners. This team performs both pre-sales and delivery activities associated to those engagements. In this role, you will lead and deliver AWS focused services engagements with 80% Project Delivery and 20% pre-sales (Scoping, Pricing, Building Statements of Work, engagement with AWS).

Responsibilities

• Design and implement service delivery solutions and strategies that align with client business objectives and operational requirements.
• Develop and maintain service delivery frameworks, methodologies, and best practices to ensure consistent and effective service execution.
• Evaluate, recommend, and integrate appropriate technologies and solutions to support client and organizational goals.
• Serve as the lead architect on consulting engagements, providing technical expertise, strategic guidance, and oversight solutions.
• Act as the primary client-facing representative, building strong relationships and ensuring successful delivery outcomes.
• Lead and provide direction to delivery teams, ensuring alignment between project objectives, resources, and client expectations.
• Collaborate with cross-functional teams to design scalable, efficient, and innovative service delivery models.
• Analyze client environments, identify opportunities for improvement, and recommend solutions that enhance performance, efficiency, and customer satisfaction.
• Ensure service delivery solutions are implemented effectively, meet quality standards, and achieve expected business results.
• Provide thought leadership and act as a trusted advisor to clients throughout the engagement lifecycle.
• Support project planning, governance, risk management, and continuous service improvement initiatives.
• Travel to client sites as required for project delivery, stakeholder engagement, and consulting activities. Travel is typically less than 50% but may vary based on project requirements, with periods of limited travel and occasional projects requiring increased onsite presence.

What you bring to the role:

• A College Diploma or Degree in Engineering, Information Technology or equivalent.

• Minimum 5-7 years of solutions architect experience.

• 3 + years of functional experience delivering AWS cloud services.

• 2 + years of experience performing AWS Migration projects, delivery, and pre-sales roles with a consultancy background.

• 2 + years of experience designing enterprise AWS architecture.

• 2 + years of experience with both IaaS and Cloud native services within AWS.

• Active or previously held Government of Canada Secret Security Clearance is considered an asset. Must be eligible to obtain, maintain, or reactivate the appropriate security clearance required to perform professional services engagements in highly secure government and regulated environments.

• Must hold two or more AWS certifications (or equivalent), including at least one preferred certification, and be willing to obtain a second preferred certification through training.

• AWS Cloud Practitioner is a Must

• AWS AI Practitioner

• AWS Solution Architect Associate is a Must

• AWS Developer Associate (Preferred)

• AWS SysOps Administrator (Preferred)

• AWS Certified CloudOps Engineer – Associate

• AWS Data Engineer Associate

• AWS Machine Learning Engineering Associate

• AWS Advanced Networking Specialty (Preferred)

• AWS Machine Learning Specialty (Preferred)

• AWS Security Specialty (Preferred)

• AWS DevOps Engineer Professional (Preferred)

• AWS Solutions Architect Professional (Highly Preferred)

• AWS Optimization Licensing and Assessment (OLA)

• AWS Migration Acceleration Program (MAP)

• AWS Well-Architected Framework Review (WAFR)

• Compute services (e.g. EC2, containers, serverless)

• Monitoring/Observability tools (e.g. CloudWatch, Prometheus, DataDog)

• CI/CD tools (e.g. CodePipeline/CodeBuild, Jenkins, GitHub Actions)

• IaC tools (e.g. Terraform, CloudFormation, Serverless Framework)

• Containers and orchestration tools (e.g. Docker, ECS, Kubernetes)

• VPCs/Networking

• Gen A/I and Machine Learning

• Migrations from VMware and/or Azure

• PMP, Lean Six Sigma Green Belt, Scrum Master, or other relevant project management and process Improvement certifications are considered an asset.

• Must be bilingual and fluent in both French and English.

• The typical base pay range for this role across Canada is $130,000 – 155,000 per year. The ranges above reflect the potential annual starting base pay across all of Canada for all roles. Individual base pay within each range depends on various factors, including work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. This role is for an existing vacancy and will not use AI for screening applicants.

• At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!

• Equal Opportunity Statement

• As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal-opportunity employer. We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Accommodations for job applicants are available on request. This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist.

• Ingram Micro’s Commitment to ESG (Environment, Social & Governance)

• Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our Ingram Micro ESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here – Ingram Micro ESG.

• Ingram Micro est une entreprise technologique de premier plan pour l’écosystème mondial des technologies de l’information. Grâce à notre capacité de joindre près de 90 % de la population mondiale, nous jouons un rôle essentiel dans le circuit de distribution mondial des TI, en acheminant les produits et services des fabricants de technologies et des fournisseurs de services infonuagiques vers des experts technologiques en commerce interentreprises. Notre portée sur le marché, notre portefeuille diversifié de solutions et de services, ainsi que notre plateforme numérique Ingram Micro Xvantage™ nous permettent de nous distinguer. Pour en savoir plus, consultez le site www.ingrammicro.com

• Ingram Micro a obtenu la certification Great Place to Work pour 2026-2027 au Canada! Cette reconnaissance témoigne de notre engagement envers nos employés et notre culture. Ingram Micro Canada a également été reconnue dans le palmarès des meilleurs lieux de travail au Canada en technologie pour 2026 et dans celui des meilleurs lieux de travail pour l’engagement social.

• Joins-toi à notre équipe, où tu concrétiseras la technologie de façons surprenantes. Façonnons demain ; ce sera une aventure amusante!

• Ce poste est un rôle hybride basé à nos bureaux de Mississauga, ON ou de Montréal, QC où vous travaillerez 3 jours au bureau et 2 jours à distance.

• Rôle: L’organisation des services infonuagiques propose des mandats de consultation et d’ingénierie aux clients des partenaires d’Ingram Micro, pour le compte de ces derniers ou conjointement avec eux. Cette équipe effectue à la fois des activités de prévente et de livraison liées à ces engagements. Dans ce rôle, vous dirigerez et réaliserez des mandats de services axés sur AWS, avec 80 % de prestation de projets et 20 % de prévente (définition de la portée, tarification, élaboration d’énoncés des travaux, collaboration avec AWS).

Responsabilités:

• Concevoir et mettre en œuvre des solutions et des stratégies de prestation de services qui s’alignent sur les objectifs commerciaux et les exigences opérationnelles des clients.
• Élaborer et maintenir des cadres, des méthodologies et des pratiques exemplaires de prestation de services afin d’assurer une exécution uniforme et efficace des services.
• Évaluer, recommander et intégrer les technologies et solutions appropriées pour soutenir les objectifs des clients et de l’organisation.
• Agir à titre d’architecte principal lors de mandats de consultation, en fournissant l’expertise technique, l’orientation stratégique et la supervision des solutions.
• Agir à titre de principal représentant auprès de la clientèle, établir des relations solides et assurer la réussite des résultats de prestation.
• Diriger les équipes de livraison et leur fournir des orientations, en assurant l’harmonisation entre les objectifs de projet, les ressources et les attentes des clients.
• Collaborer avec des équipes interfonctionnelles pour concevoir des modèles de prestation de services évolutifs, efficaces et novateurs.
• Analyser les environnements des clients, cerner les possibilités d’amélioration et recommander des solutions qui rehaussent le rendement, l’efficacité et la satisfaction de la clientèle.
• Veiller à ce que les solutions de prestation de services soient mises en œuvre efficacement, qu’elles respectent les normes de qualité et qu’elles permettent d’atteindre les résultats opérationnels attendus.
• Offrir un leadership d’opinion et agir à titre de conseiller de confiance auprès des clients tout au long du cycle de vie du mandat.
• Soutenir les initiatives de planification de projet, de gouvernance, de gestion des risques et d’amélioration continue des services.
• Déplacements sur les sites des clients au besoin pour la réalisation de projets, la mobilisation des parties intéressées et les activités de consultation. Les déplacements représentent généralement moins de 50 % du temps, mais peuvent varier en fonction des projets.