AVP, Team Lead, Account Closure

Company: 6255 UOB Innovation Hub 2 Sdn Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

About the department

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.

As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

UOB Group Wholesale Banking helps companies and institutions optimize their business operations and cash flow, manage risks, expand into new markets, and manage their capital needs by providing tailored financial solutions, services, and sector insights.

We help develop trusted relationships and partnerships by focusing on our clients’ long-term interests and helping them to meet their strategic objectives. Our unique combination of local, in-country presence and expertise, astute Asian market insights and regional network connectivity enables us to help unlock Asia’s potential for our clients.

The AML Account Closure Lead is responsible for overseeing and managing the end‑to‑end process of AML‑driven account closures arising from escalations, investigations, and compliance assessments. This role ensures that closure decisions are risk‑based, well‑documented, and compliant with regulatory expectations, internal policies, and standards. The incumbent will lead cross‑functional coordination, drive operational efficiency, and maintain strong governance over the account exit process.

Key Responsibilities

1. Account Closure Governance & Execution

• Lead the end‑to‑end AML account closure workflow, ensuring timely, accurate, and well‑supported closure decisions.
• Ensure all closure recommendations meet regulatory expectations (e.g., MAS 626, FATF standards) and internal risk frameworks.
• Oversee proper documentation, justifications for each closure case.

2. Case Management & Escalation Handling

• Review closure actions from analysts and providing guidance and final approval where required.
• Liaise with internal stakeholders to ensure alignment on closure decisions.

3. Stakeholder Management & Communication

• Serve as the central liaison for all AML account closure matters
• Communicate closure decisions professionally to Business Units and senior management.
• Partner with Frontline teams to mitigate customer friction while upholding standards.

4. Regulatory Compliance & Reporting

• Ensure full compliance with regulatory obligations, including customer off‑boarding requirements and reporting timelines.
• Support L1.5, L2 and L3 inspections, internal audits, and thematic reviews involving account closures.
• Maintain accurate dashboards, MI reporting, and trend analysis for management oversight.

5. Process Improvement & Control Enhancements

• Continuously refine the account closure framework to strengthen risk detection and operational effectiveness.
• Identify gaps, inefficiencies, and control issues; propose and implement corrective actions.
• Drive automation or digitalisation initiatives to streamline closure processes where feasible.

6. Team Leadership & Coaching

• Provide subject‑matter expertise to junior team members on AML risk, customer exit criteria, and regulatory standards.
• Promote a strong compliance and risk culture within the organization.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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