About this role

Sofitel Dubai The Palm, AV Supervisor

Review event orders (BEOs) and plan the AV set-up, equipment and timing with the Events team
Install, test and operate sound systems, microphones, projectors, LED screens, video walls, stage lighting and video conferencing
Attend pre-event briefings, rehearsals and sound checks; stay on stand-by during events to resolve issues immediately
Operate audio mixers, lighting consoles and presentation switchers during live events
Support hybrid and virtual meetings: streaming, cameras, laptops, clicker and connection issues for presenters
Maintain background music, paging and AV systems in restaurants, bars, pool, beach, spa and public areas
Dismantle, check, clean and correctly store all equipment after each event
Run preventive maintenance on AV equipment and keep an up-to-date inventory, reporting losses or damage
Coordinate with external AV suppliers and contractors and supervise their work on property
Advise clients and the Events team on suitable technical solutions and support upselling of AV packages
Log all work orders and incidents in the maintenance system
Follow electrical safety, cable management, working-at-height and Accor Health & Safety standards
Keep up to date with new AV technology and propose improvements to equipment and processes

Diploma or technical certificate in electronics, audio-visual, sound engineering or a related field
Minimum 2–3 years' AV experience in a 5-star hotel, convention venue or event production company
Hands-on knowledge of digital mixers, wireless microphones, projection, LED screens, lighting and video conferencing platforms
Good understanding of signal flow, networking basics and AV control systems (e.g. Crestron, Extron) an advantage
Good spoken and written English; Arabic or French an advantage
Valid UAE driving licence an advantage

AV Supervisor