Auto Adjuster

Auto Adjuster

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for investigating and confirming the facts of loss for basic automobile accidents. Applies analytical thinking to determine coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

We’re growing our team and looking for an experienced Auto Adjuster with a strong background in coverage verification and liability determination. In this role, you’ll support auto claims across the Northeastern states, working through investigations and claim resolution while delivering exceptional customer service. We welcome candidates located in Eastern or Central Time Zone states who are looking to join a collaborative and fast-paced claims organization.

Key Responsibilities

• Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

• Handles investigation regarding most aspects of auto claims (coverage, liability and damages) with the exercise of limited discretion (limited independence)

• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic injury claims

• Recognizes and identifies body parts of a vehicle and understands other potential property damage

• Identifies customer needs and works to meet those needs using appropriate customer service skills

• Determines subrogation or fraud potential and how to handle

• Supervisory Responsibilities

• This job does not have supervisory duties.

• As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

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