About this role
About the Role Join a retail-based clinical team to evaluate hearing aid candidacy, recommend and fit hearing aids, and foster ongoing patient relationships through education, follow-up care, and community engagement. This role combines professional autonomy with strong operational support in a patient-focused, compliant setting. What You'll Do
- Conduct comprehensive hearing evaluations using best‑practice clinical protocols
- Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
- Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes
- Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
- Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs
- Maintain accurate and compliant patient records, including documentation and outcome measures
- Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
- Collaborate with leadership and peers to support center performance and continuous improvement What We're Looking For
- Current Audiology license or Hearing Aid Dispensing license in the state of the role (required)
- Strong clinical, counseling, and interpersonal skills
- Ability to explain technical concepts in a clear, patient‑friendly manner
- Comfort working in a retail healthcare setting
- Commitment to ethical practice and patient‑focused care
- Willingness to participate in ongoing professional development