Audio Visual Technician

Audio Visual Technician

Location: Foster City, California (Onsite)

Role Overview

We are seeking an Audio Visual Technician to support all conferencing technology, digital signage, and AV services for internal company events. In this role, you will help build out new conference rooms, maintain and troubleshoot existing rooms, evaluate new solutions, and support special events. This position requires strong customer service, problem-solving, and communication skills.

Key Responsibilities

• Provide support for internal audio visual equipment including conference room displays, cameras, speakers, controllers, and cabling.

• Provide production support for meetings and live streams, including all-hands, executive meetings, and webinars.

• Maintain the AV support ticket queue, prioritizing urgent tickets with excellent follow-up.

• Perform physical sweeps of conference rooms and digital signage to verify functionality.

• Evaluate and implement new hardware and software solutions.

• Troubleshoot issues in real-time during live events, both in person and remotely.

• Create and maintain documentation for internal team processes and user-facing support articles.

• Set up, operate, and strike audio, video, and streaming systems for internal and external events.

• Run live productions across Zoom Webinar, Zoom Events, Zoom Studio, Vimeo, and OBS.

• Operate switching, routing, and signal flow with items such as TriCaster, NDI, and SDI.

• Configure and manage audio and control systems, including Q-SYS, wired and wireless microphones, and gain structure.

• Deliver livestreams and broadcasts using LiveU, Kiloview, professional cameras, and RTMP workflows.

• Perform pre-event testing, rehearsals, and real-time troubleshooting of audio, video, and signal issues.

• Support executive-level events and provide technical guidance to presenters.

• Coordinate with producers, presenters, and cross-functional partners before and during events.

• Document setups, issues, and resolutions.

• Required Qualifications

• 1-3 years in a similar AV or IT support role.

• Excellent verbal and written communication skills.

• Experience running live company events streamed to multiple locations.

• Experience managing Zoom Rooms and relevant conferencing hardware.

• Familiarity configuring iOS, macOS, or other meeting room controllers.

• Basic knowledge of networking concepts and troubleshooting connectivity issues.

• Basic knowledge of Windows and macOS troubleshooting as it relates to conferencing and company events.

• Proficiency with Zoom Webinar, Zoom Events, Zoom Studio, Vimeo, and OBS.

• Hands-on experience with Q-SYS, TriCaster, and NDI/SDI workflows.

• Livestream and broadcast experience with LiveU, Kiloview, cameras, and RTMP.

• Experience supporting large-capacity corporate or executive-level productions.

• Familiarity with hybrid event workflows and stream redundancy planning.

• Prior experience supporting events in an enterprise or technology company.

• A calm, solution-oriented approach when troubleshooting under live-event pressure.

• Availability for early, late, and weekend event schedules.

• Ability to lift and transport equipment.

• Preferred Qualifications

• Experience providing white glove executive support is preferred.

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an employee stock purchase program and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a Health Savings Account, a SupportLinc Employee Assistance Program with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

• UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems