About this role
Audio Visual Services Tech
Deliver, set up, test, operate, and return AV equipment in a timely manner. Consult with faculty and staff to help them select the best technology to meet their needs. Schedule and update equipment reservations. Assist faculty and staff in classrooms, event spaces, conference rooms, and in the AVS office by troubleshooting and resolving basic functionality and technical issues; escalate more complex issues to AVS staff. Assist with recording, editing, uploading, and sharing audio and video files. Promptly answer phone calls and greet visitors who enter the AVS office. Ensure that the AVS front desk and storage areas, classrooms, event spaces, and any sites visited during the performance of work duties are left clean and functional. Follow procedures to keep the AVS office and equipment secure. Assist AVS staff with testing, maintenance, and unique projects as needed. Serve the needs of all UP community members by employing excellent customer service, time management, and communication.