About this role
Job title: ATM Admin Clerk
Fidelity Services Group is offering an ATM Admin Clerk role ideal for candidates with strong administrative and data management skills. The role focuses on accurate data entry, maintaining records, and daily communication with branch and head office staff regarding operational matters. You will report to the National Reconciliations Manager.
Input and manage data, performing data entry with accuracy. Daily communication with branches and HO staff regarding operations issues. Obtain an understanding of reported issues from branches, log them, and escalate to the National Reconciliations Manager in a timely and accurate manner. Prepare and sort data before entering it; verify the accuracy and completeness of data. Perform other related activities as instructed by the NR Manager. Daily/monthly reporting; work on daily missed services / failed services; keep a log of all issues. Respond to client queries; data capture and sorting to ensure information is accurate.
Proficiency in MS Excel, Word and Outlook. Strong administrative skills and discipline; able to manage daily deadlines. Good interpersonal skills to interact with positions ranging from branch tellers to client management. Good time management and attention to detail. You are trained on data up to October 2023.