Atlassian Migration Architect

Role overview

Svitla Systems Inc. is looking for a Atlassian Migration Architect for a full-time position (40 hours per week) in LATAM. Our client is a prominent GovTech company offering a cloud-based ERP solution.

This is a combined technical leadership and hands-on delivery role: you design the Atlassian Jira target architecture, own the end-to-end migration execution, and ensure every data migration is accurate, auditable, and accepted by the business.

You will serve as the primary technical authority on client engagements — setting the Jira standard, making tooling decisions, running field transformation scripts, producing reconciliation reports, and guiding clients through UAT and cutover. The role spans discovery through post-cutover handover, and you will collaborate closely with the Project Manager, Azure DevOps Specialist, and QA / Validation Analyst on every engagement.

Requirements

• 5+ years of hands-on Atlassian Jira administration and configuration (Cloud and/or Data Center).

• Deep experience designing Jira project structures: issue types, custom fields, screen schemes, workflows, permission schemes, and notification schemes.

• Demonstrated experience migrating data into Jira at scale — not just Jira-to-Jira but from heterogeneous source systems.

• Familiarity with Jira migration tooling: Jira Cloud Migration Assistant, Smartsheet / CSV importers, third-party tools (e.g., Stiltsoft, Trello Importer, or equivalent); ability to evaluate and select tools objectively.

• Experience configuring Atlassian Marketplace apps, particularly X-Ray (or equivalent test management tools).

• Azure DevOps: working knowledge of Azure DevOps APIs, work item types, area paths, iteration hierarchies, and repo structures.

• Experience extracting and transforming data from at least two of: Azure DevOps, Wrike, Jira Server/Cloud, spreadsheet / CSV trackers.

• Familiarity with REST API pagination, rate limits, and bulk data extraction patterns.

• Proficiency in at least one scripting language used for data transformation (Python preferred; Node.js or PowerShell acceptable).

• Comfortable reading and writing JSON/XML transformations; experience with field mapping and ETL patterns.

• Ability to write reconciliation and validation logic: record count comparison, field-level sampling, attachment and link verification.

• Experience delivering in a sprint-based professional services model with formal UAT, sign-off gates, and client-facing documentation.

• Able to produce clear technical documentation for non-technical stakeholders: field mapping documents, validation reports, admin runbooks.

• Comfortable facilitating UAT sessions and go/no-go conversations with client team leads.

• Nice to have

• Atlassian Certified Professional (ACP) — Jira Administration or equivalent certification

• Experience with Salesforce ↔ Jira integration (Exalate, Unito, Zapier, or native connectors)

• Experience with GitHub / Azure DevOps ↔ Jira repo link configuration

• Prior work on engagements involving post-acquisition tool consolidation or multi-tenant Jira standardization

• Experience with X-Ray or Zephyr test management data migration

• Familiarity with Entra / Azure AD user provisioning and SCIM integration concepts

• Background in Agile delivery environments; working knowledge of common workflow patterns (Scrum, Kanban, SAFe)

Responsibilities

• Define and document the Springbrook / client Jira standard: issue types, statuses, workflows, field definitions, naming conventions, permission schemes, and board structure

• Design and configure target Jira Cloud instance architecture to support multiple migrated teams under a unified governance model

• Make and document tooling decisions per source system type; evaluate and configure migration tooling before any migration run begins

• Design the integration architecture for Salesforce ↔ Jira, GitHub / Azure DevOps ↔ Jira, and any additional connectors discovered during discovery

• Execute the full per-team migration cycle: data extraction, field transformation, import, reconciliation, and source system decommission

• Produce field mapping documents for all source systems; validate each mapping against the Jira standard before any trial migration run

• Write and maintain field transformation scripts; ensure all unmappable fields are formally dispositioned in writing

• Run trial migrations into sandbox environments; produce data validation reports (record counts, attachment integrity, comment/link preservation, history)

• Execute production cutover migrations; produce final reconciliation reports confirming target-to-source match as of the agreed data-freeze timestamp

• Set source systems to read-only post-cutover and confirm team access in the target instance

• Lead Sprint 0 (Discovery): complete integration audit across all source systems (webhooks, CI/CD triggers, reporting tools, plugins, scheduled jobs), data volume quantification, user roster analysis, and X-Ray / test management data scope confirmation

• Deliver a revised effort estimate with High confidence at the close of Sprint 0, reflecting actual integration count and data volumes

• Identify and escalate technical blockers — attachment oversizes, custom workflow complexity, API access gaps — before they affect the migration schedule

• Conduct contractor knowledge transfer: collect and review existing field mapping, migration scripts, and institutional knowledge from any predecessor effort

• Configure and end-to-end test the Salesforce ↔ Jira connector

• Configure and test GitHub repos ↔ Jira and Azure DevOps repos ↔ Jira interim link integrations

• Coordinate with client IT and Salesforce administrators on integration dependencies

• Author the admin runbook: space configuration reference, permission schemes, integration management, user provisioning, and top-ten common issue resolutions

• Deliver the project closure report: records migrated per team, open items with owners and target dates, and platform recommendations

• Conduct the Atlassian admin handover session with the client's designated platform owner; ensure full operational self-sufficiency

• Produce a LAMA / WebSoft consistency review advisory report where applicable

• We offer

• US and EU projects based on advanced technologies.

• Competitive compensation based on skills and experience.

• Regular performance appraisals to support your growth.

• Flexibility in workspace, either remote or our welcoming office.

• Bonuses for article writing, public talks, other activities

• Generous time off, including vacation, national holidays, sick leaves, and family days.

• Personalized learning programs tailored to your interests and skill development.

• Free tech webinars and meetups organized by Svitla.

• Regular corporate online activities.

• Awesome team and a friendly, supportive community!

• Why join Svitla

• Svitla Systems is a global digital solutions company headquartered in the U.S. and operating across the Americas, Europe, Asia, and APAC. Since 2003, we have served a wide range of clients - from innovative start-ups to Fortune 500 companies. Our success is built on partnership. By integrating seamlessly with clients' teams, we create lasting collaborations that drive real results. We are strong advocates of workplace flexibility, remote culture, individual approach to professional and personal growth.

• Our global mission is to build a business that contributes to wellbeing of our partners, personnel, and their families, improves our communities, and makes a lasting difference in the world. Together, we are coding a brighter tomorrow - and living it.

• Join us!