About this role
About the Role Join a winning, engaged and results-driven team that operates in an inclusive, high-performing culture. At Scotiabank, we put clients first and helping them achieve their financial goals is our priority. As a Customer Experience Associate, you will be the face of our branches and a reflection of their personality and humanity. What You'll Do
- As a Customer Experience Associate, you will be the face of our branches and reflect their personality and humanity.
- You will adopt a proactive approach and listening to uncover and understand clients' needs.
- You will handle everyday banking transactions.
- You will cultivate fruitful and lasting relationships.
- You will contribute to branch goals by finding simple sales opportunities and processing them.
- You will showcase mobile banking services and help clients manage their banking affairs with technology. What We're Looking For
- Build close relationships with clients and provide excellent service.
- Discover clients' needs and respond.
- Explain complex concepts in simple terms.
- Be able to succeed in a productivity-focused environment while valuing teamwork.
- Have a thirst to learn and be determined to succeed.