Associate Software Engineer (Fixed-Term Contract)

Associate Software Engineer (Fixed-Term Contract)

Tel Aviv (Flexible)

Full time

Posted Today

Job requisition id JR112286

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

This position is a fixed term contract for a duration of 9 months.

Software Engineer – AI Services

We build AI-powered systems that analyze and evaluate contact-center conversations at scale, including Sentiment Analysis, Agent Empathy, and Conversation Scoring. Our services process over 10 million interactions daily worldwide. The Genesys Israeli R&D center embraces a startup mindset in a big corporation, nurturing rich office culture, where we promote high ownership and impact, innovation blended with critical thinking, and continuous growth.

We are looking for great people who are team players to join our Tel-Aviv team. The work is challenging, creative and fast paced.

Responsibilities

• Work closely with AI research team to productionize models into scalable services
• Build and maintain scalable services handling high-volume workloads
• Design and develop high quality, efficient, testable software
• Own features all the way from design and implementation to production
• Actively participate in code reviews as a reviewer and author, kindly exchanging constructive comments
• Embrace change and be ready to adapt to evolving requirements, technologies, and priorities
• Take initiative in learning new technologies and improving existing systems

Requirements

• B.Sc. in Computer Science or equivalent
• Detailed understanding of object-oriented concepts and design
• Strong programming skills, particularly in Python or Java
• Familiarity with microservices architecture
• Excellent English communication skills

Nice to have:

• 2+ years of professional experience as software engineer

• Cloud experience (AWS preferred)

• Experience with LLMs or ML frameworks (PyTorch, TensorFlow)

• Experience with CI/CD tools

• Working at Genesys

• Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

• The Genesys AI-powered platform connects people, systems, data and AI to help businesses work smarter, respond faster and create more meaningful interactions.