Associate Site Reliability Engineer

Associate Site Reliability Engineer

Location: Milwaukee, Wisconsin (Remote)

Role Overview

Our organization is seeking an Associate Reliability Engineer to ensure the resilience and availability of our systems and applications. This role drives incident response efforts, performs root cause analysis, and implements preventative measures to enhance overall system reliability. Through automation and process improvements, you will help establish consistent practices that elevate our operational excellence.

Key Responsibilities

• Follow software lifecycle driving reliability, observability, and efficiency across product teams within your domain.

• Identify repeated toil and discover opportunities for automation.

• Participate in an on-call rotation to respond to production incidents and conduct blameless retrospectives and root-cause analyses to drive continuous improvement.

• Proactively identify failures before they cause outages by using chaos engineering techniques, including edge cases, failure modes, and design reviews.

• Execute additional tasks and projects as assigned to support system stability.

• Required Qualifications

• Education: Bachelor's Degree or equivalent in MIS, Computer Science, or a related field of study.

• Experience: Demonstrated foundational experience in reliability engineering practices, including incident response support and root cause analysis.

• Technical

Skills

• Programming skills in one or more languages, such as Java, Python, Go, or Node.js. Practical experience working on IBM Mainframe systems, including TSO/ISPF, JCL, Batch job scheduling, transaction processing (CICS), and Security (RACF). Basic knowledge of systems architecture, operating system internals, and network fundamentals.

• Preferred Qualifications

• Basic knowledge of application design patterns, event-driven architecture, database schemas, and testing strategies.

• Basic knowledge of cloud platforms, specifically Google Cloud Platform, Amazon Web Services, or Microsoft Azure.

• Working experience with Elixir programming.

• Basic knowledge of continuous integration, continuous deployment, and test-driven development.

• Basic understanding of containerization and container orchestration tools such as Docker, Kubernetes, or Rancher.

• Basic understanding of configuration management tools like Chef, Ansible, or Puppet.

• Familiarity with monitoring techniques and tools, including CloudWatch, Grafana, Prometheus, OpenTelemetry, or Tracing.

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.