Associate Professional, Account Activation & Onboarding

Associate Professional, Account Activation & Onboarding

Locations Taguig City, Philippines / Philippines

Time type Full time

Team Sales

Associate Professional, Account Activation & Onboarding

Description

• Accelerate your career. Join the organization that's driving the world's technology and shape the future.

• Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com

• Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

• We are looking for a detail-oriented and proactive Associate Professional, Technical Support to join our Sales Journey team. This role supports both email and customer interactions, focusing on account activation, onboarding, and coordination with sellers and partners. The ideal candidate will have a background in sales support or experience in sales-related functions, particularly within the tech industry.

Job Responsibilities:

• Provide email and customer support for account activation and onboarding

• Coordinate with sellers and partners to ensure smooth onboarding and support

• Follow up on contracts to drive revenue and ensure timely processing

• Manage quote renewals for software/license renewals

• Collaborate with internal teams to support sales operations and customer experience

Qualifications

• College graduate of any course; or High School Diploma (but should have at least 5 years functional experience)

• Must have at least 4 years BPO experience with Onboarding new customers, Renewals, Customer Service, or other related roles

• Background in supply chain or IT distribution is highly preferred

• Experienced with MS Excel for reporting and tracking

• Strong time management and organizational skills

• Average to Good English communication skills

• Willing to work on shifting schedule (dayshift & night shift) and 10 days RTO/monthly

• LI-Hybrid

• Related Jobs

• Some other options for you

• Professional, Technical Support (API, MySQL, MSSQL, PostreSQL, Order Management)

• Taguig City, Philippines

• Pre-Sales Solution Design Associate (Technology Solutions)

• Taguig City, Philippines

• Professional, Technical Support Engineer (SQL, API, Scripting, AWS or Azure)

• Taguig City, Philippines

• Play video

• Our Culture makes Ingram Micro a Great Place to Work

• Ingram Micro Philippines stands as a beacon of excellence in the corporate landscape, celebrated as a Great Place to Work for five consecutive years. This isn't just a title; it's a testament to our vibrant culture rooted in trust, inclusion, performance, and innovation. Here, we don't just work; we thrive together in an environment that values every voice and nurtures every talent.

• Learn more about Ingram Micro in The Philippines

• We are #OneIngramMicro

• Our People are the threads in the rich tapestry of cultures and ideas that define us, showcasing the power of diversity.

• Ingram Micro's culture of recognition fosters pride in the value each employee contributes to business success. Employees are not just productivity numbers, but valued for their skills and collaboration. Employee resource groups allow for free expression and shared purpose, highlighting the importance of employee satisfaction. Outside of work, employees find joy in new hobbies, travel, and meeting people with diverse perspectives. Most importantly, employees are present in the lives of those who matter most. Ingram Micro is truly a great place to work.

• Jasmin C. Dela Vega

• Supervisor, Sales Operations

• As someone who has been in the BPO industry for several years, I can confidently say that my career growth has been significantly supported by the team at Ingram Micro. They have provided me with ample opportunities to develop my skills and have constantly encouraged me to push myself beyond my limits. Additionally, the company culture is one that fosters creativity, collaboration, and innovation, making it an ideal workplace for employees looking to excel in their careers.

• Brian Gerald Go

• Consultant, Global Reporting & Data Analytics

• Ingram Micro stands out for more than just its generous perks, recreational activities, and benefits. The company's care for employees' financial, mental, physical, and emotional needs through various platforms is remarkable. They provide a feeling of being part of an organization even after college, supporting employees as individuals with lives outside work. Ingram Micro invests in learning and development, helping employees achieve professional growth while aiding the company's success. This focus on employee well-being and growth drives productivity and fosters long-term commitment. Ingram Micro is truly great.

• Emman Tatunay

• Professional, Sales Operations

• Working for more than a decade at Ingram Micro is a testament of how good a company it is in nurturing its people. I have been provided not only a professional network but also a sense of family. I had the opportunity to develop relationships and build expertise in specific areas. Such experience fosters a sense of loyalty and commitment to the company. It also opened opportunities for career growth; my journey from Sales to Project Management is by no means easy but is rich in learning and development.

• Maricar Gentelizo

• Sr Professional, Digital Enablement

• Play video

• Helping businesses reach their global potential

• At Ingram Micro we are dedicated to a shared set of principles that unites and guides us to better decisions and behaviors.

• Delivering successful results, embracing change with courage, and acting with integrity every time and everywhere. We revel in using our imagination with creativity, agility and resourcefulness, we act with responsibility, and we are proud of our talent.

• Go to our global careers page

• Stay connected

• Join our Talent Community and stay informed about new career opportunities, events, and the latest news from Ingram Micro.

• Join the talent community