About this role
About the Role The Associate Optometrist is a leader in the LensCrafters organization, delivering brand promise and high-quality optometric care through collaboration with the MOD, SMM and store team. This role focuses on patient outcomes, KPI performance, and growing the practice within the community. What You'll Do
- Ensure executional excellence and strong results in partnership with the MOD and store team
- Demonstrate commitment to exceeding results through KPI management and high accountability
- Position the Brand as the leading optical provider within the community
- Act as a key stakeholder to leaders within the organization and local market
- Put the patient/customer first and deliver exceptional service
- Strive to exceed expectations on all KPIs
- Deliver unsurpassed patient service by following the service process steps: assess visual needs, recommend eyewear based on needs, explain each step of the eye exam, use tools to summarize and educate patients, and emphasize the importance of annual eye exams
- Ensure patients are scheduled for their next eye exam
- Conduct all services per protocol and accepted standards of care
- Provide accurate diagnoses and appropriate recommendations
- Establish a positive doctor–patient relationship
- Leverage technology to deliver outstanding patient experiences
- Maintain office systems and a safe working environment
- Maintain state licensure and continuing education requirements
- Provide effective training and guidance to team members
- Deliver clear, motivating feedback and foster a positive culture aligned with corporate values
- Encourage associate decision-making at the level closest to the patient
- Maximize partnerships through leadership, participation and involvement
- Lead by example in appearance and work ethic What We're Looking For
- Doctor of Optometry
- Commitment to quality patient care
- Knowledge of current Optometric theory and technology
- Strong communicator and listener
- Problem solving ability
- Solid organizational skills Compensation & Benefits
- Pay Range: 62.47 - 87.58 per hour
- Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts