Associate Market Researcher

Salesforce

Associate Market Researcher障害者採用 page is loaded

Associate Market Researcher障害者採用

remote type

Office - Flexible

locations

Japan - Tokyo

time type

Full time

posted on

Posted Today

job requisition id JR360172

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

This position is targeted for individuals who hold a disability certificate.

This role involves continuous research of IT, AI, and SaaS markets surrounding Salesforce to support the market intelligence team in internal decision-making and business activities. Main duties include researching domestic and international IT-related news and product announcements, collecting and reporting information on events and conferences, updating internal dashboards and existing content, and updating knowledge for internal AI agents. AI tools such as Slackbot and Claude may be used to streamline research processes.

No highly specialized knowledge is required at the time of joining. Under team support, you will start with information gathering and updating existing content, and gradually expand your responsibilities. Tasks are broken down into manageable units, and work styles can be adjusted flexibly through consultation. Online and asynchronous communication is the norm.

This position is suited for individuals who enjoy steady information gathering and organization, want to gradually expand their responsibilities through team collaboration, and are interested in working with AI tools to enable new ways of working.

Main responsibilities

• Research on IT and SaaS market latest information

• Continuously collect news, product announcements, service updates, and case studies from IT vendors, AI companies, and IT firms domestically and internationally from company websites, press releases, blogs, and social media.

• Gather market and customer trend information from analyst reports by Gartner, IDC, etc.

• Extract and organize important topics related to Salesforce's business from the collected information and share with the team.

• Use AI tools such as Slackbot and Claude to improve the efficiency of the research process.

• Market research through events and conferences

• Watch online webinars and product announcement events and summarize key points.

• When needed, attend domestic IT, AI, and SaaS exhibitions or seminars to investigate market trends and competitors.

• Create concise internal reports based on collected information in consultation with team members.

• Internal data, dashboards, and content operation and update support

• Regularly review internal dashboards related to market, customers, competitors, and opportunities, and use Google Sheets or Tableau to update and aggregate data as needed.

• Support data preparation for reports regularly created by team members (e.g., quarterly competitor trend summaries).

• Regularly verify that existing content remains up-to-date as Salesforce, coordinating with owners to check formats and links and update information.

• Internal AI agent operations and maintenance

• Regularly verify the accuracy and quality of existing AI agents (testing, checking outdated or erroneous information). If issues are found, coordinate with the owner to implement fixes.

• To expand the scope of AI agents, work with owners to identify knowledge and content that should be added based on new product announcements and market trends, and assist with registration and reflection.

• Required qualifications

• No prior work experience required. Applications from beginners are welcome.

• Basic business communication in Japanese (reading and writing; work is online and asynchronous)

• Ability to coordinate with internal and external stakeholders

• Attention to detail and the ability to plan and execute assigned tasks

• Interest in new technologies and business applications, and in exploring new ways of working using AI tools

• Preferred qualifications

• English news and materials are frequently read in this role, so comfort with English (AI translation tools are available)

• Ability to handle accurate information with responsibility, reflecting Salesforce core value of “trust”

• Willingness to learn and adapt to change with curiosity

• Ability to pursue team success as well as individual success

• For individuals requiring reasonable accommodations during the selection process or after joining, please contact the appropriate channel.

• Unleash Your Potential

• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

• Accommodations

• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

• Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

• Posting Statement

• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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