Associate Manager, Technical Training

Work Flexibility: Hybrid

This role manages Technical Training team members to ensure the successful alignment and execution of Technical Training strategies, initiatives, and processes.

What You Will Do

• Lead and develop a team responsible for the coordination, deployment, and management of role-based technical training programs.

• Ensure Quality Key Performance Indicators (KPIs), training processes, records, and curricula comply with regulatory requirements, quality standards, and internal procedures.

• Complete training workflow tasks within the Change Control process to ensure accurate training is planned and assigned in the LMS when new or revised documents are released.

• Develop, maintain, evaluate, and continuously improve training systems, standards, and processes to ensure effective training delivery and overall program effectiveness.

• Partner with functional groups (e.g., Manufacturing, Quality, Regulatory, Compliance, HR) to incorporate functional training requirements into role-based curricula and ensure accurate training assignments.

• Present training performance metrics to leadership during periodic meetings and forums (e.g., Quality Systems Management Review).

• Review, approve, and execute training-related QMS change control tasks.

• Monitor and respond to changes in LMS data that may impact the reliability and/or automation of training assignments.

• Update training procedures, plans, and supporting documentation as required.

• Represent Technical Training processes during regulatory audits and inspections, providing training records and qualification evidence as needed.

• Provide support for NC/CAPAs related to training outcomes or training processes.

• Perform additional duties and projects as assigned.

What You Will Need

- Bachelor’s degree in Business, Education, Human Resources, or related discipline.

• Minimum of 5 years of experience in medical device, supporting quality, compliance, manufacturing, operations, or technical training programs.

• Experience managing one or more remote team members.

• Ability to work with repetitive, detail-oriented tasks that require a high degree of accuracy

• Strong understanding of QMS requirements

• Experience in interacting with regulatory agencies (FDA, MoH, TUV, etc.)

• Fluent in written and oral English – C1 Level (writing documents, meeting minutes, conference calls, etc.)

• Knowledge of Good Manufacturing Practices (GMPs) and ISO 13485 regulations.

• Well versed with MS Office tools such as Word and PowerPoint; highly proficient with Excel spreadsheets.

• A valid U.S. visa is required

Preferred

• Experience supporting training programs within manufacturing, supply chain, logistics, procurement, or sales operations environments.

• Knowledge of training needs analysis, instructional design, adult learning principles, training evaluation methods, and eLearning development.

• Demonstrated ability to deliver instructor-led training at a high level.

• Demonstrated ability to work well in a fast-paced environment.

• C1 German language skills (written and spoken)

Travel Percentage: 10%