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Associate Manager Technical Services
Stryker
onsite
Grecia, Alajuela Province 20305, Costa Rica
About this role
Associate Manager Technical Services
What You Will Do
- Lead technical services activities across Metrology, Microbiology, Receiving Inspection, and related laboratory operations to ensure compliance with quality and regulatory requirements.
- Manage and develop a team of engineers and quality professionals, supporting talent growth, performance management, and organizational scalability.
- Oversee investigations of complex product and process quality issues using root cause analysis methodologies and corrective and preventive action processes.
- Provide subject matter expertise in microbiology, sterilization, calibrations, receiving inspection, and quality systems.
- Monitor quality performance metrics, including defects, yield, scrap, nonconformances, and complaints, and implement improvement actions based on data analysis.
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