Associate Manager - Product Management

Associate Manager - Product Management

Overview

BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory’s ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

To be added to all ET through Experienced requisitions Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.

Job Description:

Responsibilities

• Partner with the Product Manager to execute product strategy and roadmap, leading strategic product initiatives from planning through implementation.
• Prioritize and manage the product backlog in collaboration with US counterparts, leading Agile ceremonies and coordinating delivery across multiple teams.
• Own operational health, SLAs, KPIs, and platform performance, supporting day-to-day operations of ChatGPT and Claude platforms across the enterprise.
• Lead incident triage and problem management, driving continuous operational improvements and automation while understanding platform metrics.
• Lead governance activities for AI, analytics, and automation platforms, ensuring compliance with security, architecture, and data governance standards.
• Coordinate CAB/ECAB approvals, release readiness, governance activities, and perform manual platform audits with comprehensive reporting.
• Act as primary