Associate Director of Student Run Businesses / Store Manager

About the Role We are seeking an experienced and dynamic Associate Director of Student Run Businesses/ Store Manager to oversee daily store operations, drive sales, and lead a student-run team to execute the University’s retail vision. You will support the Director of Student-Run Businesses to provide structured training that supports student development and operational success in a fast-paced, entrepreneurial environment.

What You'll Do

• Achieve and exceed financial goals for the store and contribute to strategic growth with the Director
• Analyze store performance and collaborate with the Director to inform decisions
• Hire and develop Federal Work Study Sales Ambassadors
• Create and contribute to a proactive selling culture that builds long-term relationships with parents, students, alumni, faculty and administrators
• Champion customer service and lead by example on the sales floor
• Work with Director to build out an effective marketing and events calendar
• Visual Presentation/Merchandising: maintain brand integrity and merchandising standards; ensure an outstanding Shark Nation brand presence
• Operational Duties: ensure proper operational standards, opening/closing procedures, risk management, cash controls, inventory management; assist in stock/shipping/receiving and related paperwork; ensure timely deliveries; participate in semi-annual inventory counts; train Ambassadors on register usage
• In-store and online order fulfillment: fulfill online orders, ensure timely packing and shipping
• Complete daily business analysis and communicate results to the Director
• Promote a positive, collaborative store environment that adheres to HR policies and university guidelines

What We're Looking For

• Bachelor’s degree or equivalent work/life experience
• Retail leadership experience, including multi-level team management
• Retail management experience in apparel and accessories; Shopify POS experience
• Strong organizational, time management, and problem-solving skills
• Customer service, communication, and presentation skills
• Passion for relationship building with customers and cross-functional partners
• Ability to lead and motivate a team; knowledge of industry trends and market conditions; ability to adapt to changing market conditions
• Physical & Work Environment Requirements: ability to lift up to 50 pounds; ability to stand and walk for extended periods; frequent bending, reaching, lifting; work primarily in a retail environment; must be able to work weekends and occasional evenings as required by business needs

Compensation & Benefits

• Salary range: $70,000-$75,000 per year (USD)
• LIU is an equal opportunity employer