Associate Director – Member Engagement & Strategy

Company Description

Customized Energy Solutions India Pvt. Ltd. (CES India) is part of Customized Energy Solutions (CES), a globally recognized, privately held energy market intelligence, consulting, and operational services firm supporting retail and wholesale electricity and natural gas markets worldwide.

Headquartered in Philadelphia, CES operates across the United States, Canada, Japan, India, and Vietnam, with approximately 400 associates globally. The company has earned multiple distinctions from INC. 500 | 5000 and the Philadelphia Business Journal, including Hall of Fame status and repeated recognition as a Best Place to Work.

Established in 2010, CES India plays a critical role in supporting both domestic and international energy initiatives. The India team brings expertise in emerging technologies transforming the energy landscape, including energy storage, electric mobility, wholesale electricity markets, microgrids, and renewable energy systems. Associates in India collaborate closely with global teams while contributing deep technical and analytical capabilities to complex energy market challenges.

CES India actively engages with industry bodies and ecosystem partners that are shaping India’s energy and technology landscape, including organizations such as the India Energy Storage Allance (IESA). Through industry collaboration, technology innovation, and engagement with public and private stakeholders, CES India supports the broader goal of advancing sustainable, high-growth energy and manufacturing sectors in India.

At CES India, you will work in a fast-evolving industry where innovation, accountability, and professional growth are valued. Your work will contribute to meaningful outcomes across both regional and global energy markets.

Job Description

The candidate work in close proximity to the President, gaining a working understanding of the full scope of IESA's activities across, membership, events, and industry engagement. the candidate is expected to work with the President, build independent analytical judgment on IESA's membership base and industry priorities, and represent IESA at select forums when required. The role is designed as a high-visibility, high-learning position suited to someone who wants to build a strong foundation in energy-sector policy, industry-body management, and executive operations.

KEY RESPONSIBILITIES

• 1. Business Development

• Work along with the President across meetings, calls, and strategic discussions to build first-hand context on ongoing priorities to overtime take over these as independent responsibilities.

• Track action items arising from meetings and follow up with internal teams and external stakeholders to ensure closure.

• Develop own set of business development leads, follow-up and bring them to closure, work with the team and check for new leads and follow up

• Maintain connect with IESA members and plan meetings with IESA members on an ongoing basis

• 2. Analysis & Strategic Input

• Analyze inputs from across IESA's verticals (supply chain/EV, policy, events, hydrogen, membership) and distill them into concise updates and action points

• Study the IESA member database in depth — sector mix, engagement levels, renewal patterns, and unmet needs — to identify where time and attention will have the greatest impact.

• Prepare periodic dashboards / summaries highlighting priority members, at-risk accounts, and high-potential engagement opportunities.

• Track industry, policy, and competitor developments relevant to energy storage, BESS, and green hydrogen, flagging implications for IESA's strategy.

• 3. Representation & External Engagement

• Represent IESA at conferences, industry meetings, masterclasses and stakeholder discussions, ensuring IESA's positions are accurately conveyed.

• Attend key industry conferences and government/industry-body meetings, and report back with structured takeaways.

• Build and maintain working relationships with counterpart industry associations, government bodies, and partner organizations.

• 4. Coordination Across the Organization and Leading Teams

• Consolidate inputs from these verticals into unified reports and recommendations for the President.

• Help ensure decisions and directions as discussed in Leadership meetings are communicated clearly and tracked to completion.

• Leading the membership team and working in cohesion with events and other workgroup focus teams

Qualifications

• Bachelor's degree in a relevant field (Business, Economics, Engineering, Public Policy, or related); MBA or equivalent postgraduate qualification preferred.

• Minimum 5-8 years of experience in a role involving Business Development, strategy/analysis, consulting, or industry-body/association management.

• Prior exposure to the energy, power, EV, or clean-technology sector is preferrable

• Demonstrated ability to lead teams/ activities

• KEY SKILLS & ATTRIBUTES

• Sharp analytical ability with comfort in working with data (membership records, market data, industry reports).

• Excellent written and verbal communication skills; capable of representing the President credibly in external settings.

• High discretion and sound judgment given proximity to sensitive and confidential organizational matters.

• Strong organizational skills with the ability to manage multiple priorities under time pressure.

• Comfortable with frequent travel and flexible working hours around conferences and events.

• Proficiency in PowerPoint, Excel/Word, and general familiarity with CRM or membership-tracking tools.

• A proactive, ownership-driven mindset — able to anticipate needs rather than simply respond to instructions.

• WHAT THIS ROLE OFFERS

• Direct, sustained exposure to the leadership of India's foremost energy storage industry body.

• A ringside view of policy-making, industry strategy, and stakeholder management in a fast-growing sector.

• Opportunities to represent IESA at national and international platforms.

• A clear growth path toward strategy, policy, or industry-relations leadership roles within the organization.

Additional Information

Why Choose CES

Customized Energy Solutions India offers competitive compensation commensurate with experience, along with performance-based incentives aligned to individual and company results. Our benefits are designed to support both professional and personal well-being and include comprehensive medical insurance coverage for associates and eligible dependents, generous paid time off, and structured opportunities for professional development through training programs and skill enhancement initiatives. We are committed to creating an environment where associates are supported, challenged, and positioned for long-term career growth.

Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.