Associate Director, Learning Solutions

About the Role The Associate Director, Learning Solutions reports to the Senior Director of Open Enrollment Programs and drives sales and enrollment growth for a designated portfolio of open enrollment programs. This role focuses on maximizing participation through proactive outreach, consultative selling, timely inquiry management, and high-impact client interactions and presentations. The Associate Director engages global executives and HR/learning & development professionals via in-person and virtual channels, delivering the Columbia Business School Executive Education brand, faculty expertise, and organizational impact. What You'll Do

• Directly responsible for the sales and enrollment targets for an assigned portfolio of open enrollment programs.
• Proactively generate opportunities through targeted outreach, face-to-face/virtual meetings, and corporate HR engagement.
• Maintain an accurate, market-aligned sales pipeline and, in collaboration with the Senior Director, establish and track annual quantified metrics.
• Manage various target audience pipelines, including B2B, B2C, and Certificate in Business Excellence participants, to maximize enrollment and foster repeat business.
• Lead virtual and in-person business development meetings to present Executive Education offerings and faculty caliber. Participate in business development calls, external meetings, industry events, and conferences.
• Represent Columbia Executive Education at various domestic and international business development trips and HR conferences.
• Assist with the preparation of client proposals, pricing documents, and other marketing materials.
• Independently manage various sales and business development projects and partnerships as allocated by the Senior Director.
• Enrollment management, advisory & sales operations: respond to all assigned program inquiries in a timely manner; counsel prospective participants to attend portfolio programs that best match their objectives; evaluate and approve program applications and invoices.
• Lead and offer solutions for sales process improvements that leverage sales, marketing, CRM, and analytic tools. Collaborate with business development and marketing teams on research, data analysis, and performance reviews to refine strategies. Contribute to maintaining CRM data.
• Perform additional duties as required to support team and departmental objectives. What We're Looking For
• Bachelor’s degree and/or its equivalent; minimum 3-5 years of related experience.
• Proven consultative sales and account management experience, ideally selling complex professional/educational products to global audiences.
• Excellent interpersonal, written, and verbal communication skills.
• Strong customer service orientation with meticulous attention to detail and time management.
• Strategic mindset, analytical abilities, creative problem-solving, and comfort in a fast-paced environment.
• Self-starter with initiative, able to manage multiple priorities, meet tight deadlines, and work independently or collaboratively.
• Proficiency in Microsoft Office. Nice to Have
• Sales experience is highly preferred.
• Familiarity with Salesforce or similar CRM systems.
• Bilingual skills or international market experience. Compensation & Benefits
• Salary range: $74,000 to $86,000.
• The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.