About this role
About the Role The Associate Director, Access & Reimbursement (ADAR) is a field-based role that proactively provides in person or virtual education to defined accounts within their assigned geographies on a wide range of access and reimbursement topics in support of aligned product strategy. The role is remote and field-based and covers Thousand Oaks, Bakersfield, Oxnard, Lancaster, CA. The Associate must reside within the territory, or within a reasonable daily commuting distance of 60 miles from the territory. ADARs will serve as the patient access and reimbursement lead in business-to-business conversations with account executives and are responsible for managing the pull-through of access and reimbursement strategy and downstream operations within their aligned accounts. ADARs partner closely with other NPC field teams and coordinate cross-functionally within NPC.
What You'll Do
- Interact with large, complex accounts to support patient access within their aligned therapeutic area product(s), proactively provide face-to-face education on programs to providers and staff in order to support integration of those products into office processes and workflows.
- Work with key members of therapeutic area offices (e.g., executives, providers, administrators, billing and coding staff, claims departments, revenue cycle managers) in order to appropriately support patient access to products.
- Ability to analyze problems and offer solutions.
- Understand specifics and support questions associated with local payer policy coverage, multi-channel acquisition pathways, billing and coding education as needed, claims processing, reimbursement, and integration of manufacturer support programs into a range of account workflows.
- Coordinate and communicate cross-functionally within NPC (e.g., Patient Support Center, Customer Engagement, Marketing, Market Access, Public Affairs, State & Government Affairs, Trade, Specialty Pharmacy Account Management, and other applicable third-party affiliates).
What We're Looking For
- Deep expertise in communicating requirements and addressing barriers associated with local payer policy coverage, multi-channel acquisition pathways, billing and coding education as needed, claims processing, reimbursement, and integration of manufacturer support programs into a range of account workflows.
- Ability to problem solve and manage multiple projects.
- Experience working with large, complex accounts and cross-functional teams to support patient access initiatives.
- Willingness and ability to travel as needed within the defined territory and to operate in a remote/field-based environment.
- Strong communication and relationship-building skills to educate providers, staff, and account stakeholders.
Compensation & Benefits
- Not specified in the posting.