Associate Director, Access Management Service Delivery- Cyber Security

About the Role Biogen’s Associate Director, Access Management Service Delivery- Cyber Security is the Access Management subject matter expert and services leader for all access management activities at Biogen. This role is accountable for delivering value to global stakeholders—covering access services for every Biogen application. It reports to the Global Leader of Identity and Access Management and sits on the extended Cybersecurity leadership team. You will establish access management policies and standards and drive initiatives to improve capabilities across central platforms and independent stakeholder applications. Long-term, the role aims to automate access management across Biogen, with initial focus on privileged account onboarding, lifecycle, and deprovisioning in collaboration with Identity.

Key context: >95% of access transactions originate from Biogen Access Management (BAM), but automation currently fulfills less than 25%, resulting in ~75% manual fulfillment by application teams. Near term, you will partner with Identity to automate onboarding, lifecycle, and deprovisioning of privileged accounts. A long-term objective is to expand automated access across Biogen.

You will manage the performance of an integrated team and serve as the business process owner for access management policy, standards, and processes.

What You'll Do

• Establish stakeholder credibility through thoughtful planning and identify processes or manual transactions to improve, emphasizing standards and automation.
• Plan and execute initiatives, build project plans, enhancements, and operational plans that meet or exceed stakeholder expectations.
• Own and drive projects, enhancements, and be the accountable owner for addressing gaps in service delivery.
• Lead the planning and execution of automation efforts to improve access management efficiency and reliability.
• Manage the performance of an integrated team to ensure service delivery meets or exceeds stakeholder expectations.
• Serve as the business process owner for access management policy, standards, and processes, including:
• Authorization (Permissions): RBAC (job functions) and ABAC (dynamic factors)
• Administration (Lifecycle Management): provisioning, role changes, deprovisioning
• Auditing & Reporting (Accountability): audit trails and activity tracking
• Define and measure success using metrics; collaborate with stakeholders to prioritize opportunities; develop realistic plans for people, process, and technology changes.
• Align plans with business/customer needs and user experience; prepare the organization for successful execution and adoption.

What We're Looking For

• Subject matter expert in Access Management and proven experience delivering service-led outcomes at scale.
• Strong leadership and ability to manage an integrated team across multiple stakeholders and applications.
• Deep knowledge of authorization models (RBAC, ABAC) and lifecycle management, including provisioning, changes, and deprovisioning.
• Experience with auditing and reporting to ensure accountability and regulatory compliance.
• Track record of driving automation initiatives, particularly in onboarding, lifecycle management, and deprovisioning of privileged accounts, in collaboration with Identity.
• Ability to establish credibility with stakeholders, translate business needs into technical plans, and deliver measurable value.
• Excellent communication and collaboration skills to work across global teams and multiple application owners.

Compensation & Benefits