Associate Account Manager

Job title: Associate Account Manager

Description

• Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

• Associate Account Manager (Ahmedabad) - Your future position?

• Location: India - Ahmedabad

• Reports to: Key Account Director

• Purpose

• Junior sales/business professional trained in assigned account management scope and key skill sets, with contributing and supporting responsibilities.

• Core Responsibilities

• Under supervision, grow Givaudan business with new accounts by managing top and bottom lines

• Scope new accounts, create contact and generate new opportunities

• Cultivate and manage customer relationships within portfolio of accounts

• Monitor customer and competitor activity and maintain customer information.

• Track Account Plans for key accounts.

• Develop and deliver internal and customer presentations.

• Identify/create opportunities/accounts for Givaudan to participate in targeted briefs.

• Identify customer requirements and follow up on customer submission.

• Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines.

• Assist senior colleagues/managers in their day-to-day duties in order to develop knowledge of the organisation.

• Act proactively, suggesting solutions and offering help when needed. Identify trends and recommend proactive or remedial actions to manage business situations.

• Continued focus on learning about Givaudan's business, account management for self learning

• Academic Background

• University degree (or equivalent)

• Professional Experience

• 3-5 years’ experience in any industry. Commercial experience advantageous

• Technical Skills

• Verbal and written command of English

• Ability to build and maintain effective relationships with customers

• Project management skills

• Communication skills

• Competence in developing and delivering compelling presentations

• Basic negotiation skills

• Passion for the Fragrance Industry

• Customer & Internal Relationship Management

• Building relations with internal teams / functions and key stakeholders

• Builds and maintains effective relationships with customers, decision-makers and influencers

• Identifies value drivers for key customers and understands how to position Givaudan offerings

• Business Fundamentals

• Understanding of Givaduan's business models, products and business process

• Commercial Skills

• Negotiation skills

• Competent project management skills

• Develops and delivers compelling presentations

• General Business Management

• Understands customer strategy, products , initiatives, priorities, and launch processes

• Able to connect client requests with Givaudan offerings

• Understands annual budgetary parameters and profitability principles

• Uses KPIs to monitor performance and modify strategy and tactics

• Captures and clearly communicates brief requirements

• Understands Givaudan's brief process and functional interfaces

• Manage and resolve customer complaints and ensure prompt resolution

• Fragrance Business Management

• Knowledge olfactive knowledge and perfumery language

• Knowledge of industry and customer regulatory requirements, including technical criteria and/or specifications

• Strategic Business Management

• Understanding Market and Competition

• Building Knowledge of competitor activities with key customers

• Managing Opportunity

• Participates in projects to learn and generate new business

• Learns and Develops basic Account Plans, incorporating comprehensive customer knowledge and analysis

• Knowledge of Givaudan pricing guidelines

• Communication

• Communicates effectively across functions and geographies