Associate Academic Coach

Associate Academic Coach

Posting Details

Posting Details

Business Title Associate Academic Coach

Posting Category Administrative and Professional

Salary Grade 06

Salary Plan Professional Staff - SEIU

Hiring Range /Pay Rate

Department Unified Academic Coaching

Department Description

Position Location Main Campus

FTE 1.0

Job Summary

Responsible for maintaining a caseload of students who are participating in the “Say Yes to Cleveland” program, first-generation college students or students experiencing academic difficulty. Coaches encourage achievement of goals through self-assessment, reflection and connection to campus and community resources with a goal of graduation. Performs other functionally related duties as assigned.

Education

• Bachelor’s degree from an accredited university or college.

• Three (3) years of experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.

• Experience working with student population and recruitment efforts.

• Experience using an early alert/advising system.

• Preferred Qualifications

• Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study.

• Knowledge, Skills, and Abilities (KSAs)

• Ability to creatively motivate, empower, and recognize students.

• Ability to increase retention and graduation rates.

• Skilled in effective intervention programs and early outreach plans for students.

• Working knowledge of student development, education policies, and trends.

• Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change.

• Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking.

• Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans.

• Skilled in problem-solving, analysis, follow-through, influence, and persuasion.

• Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills.

• Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery.

• Knowledge of working with integrated software systems as an end user and utilizing social networking communications.

• Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.

• Ability to work evenings and weekends, as required.

• Requisition Number

• PT0703893S

• Hours per week

• 40

• Work Schedule

• Typically, Monday – Friday, 8:00 AM – 5:00 PM

• Advertising Copy

• Full Time/Part Time

• Full Time

• Posted Date

• 10/16/2026

• Close Date/Application Deadline

• Open Until Filled

• Yes

• Review Begins

• 10/23/2026

• Tentative Start Date

• Supplemental Questions

• Required fields are indicated with an asterisk (*).

• How did you hear about this employment opportunity?

• Public Job Posting

• Internal Job Posting

• Agency Referral

• Advertisement/Publication

• Personal Referral

• CSU Website

• Other

• -If you selected 'Public Job Posting" or "Other" please provide source.

• (Open Ended Question)

• Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.

• Yes

• No

• Are you able to perform the essential functions of this position with or without reasonable accommodation?

• Yes

• No

• Are you a current, internal SEIU applicant/team member?

• Yes

• No

• Do you have a Bachelor's degree?

• Yes

• No

• No Response

• Do you have three (3) years of experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting?

• Yes

• No

• Application Documents

• Required Documents

• Resume

• Optional Documents

• Cover Letter/Letter of Application

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