About this role
About the Role At the heart of our Annecy center and under the supervision of the Center Manager, we are hiring an Assistant(e) Commercial(e) for light vehicles. Your role is to welcome and assist customers, identify their needs, advise on the most suitable maintenance services for light vehicles, and ensure a high-quality customer experience in line with safety procedures. What You'll Do
- Welcome, inform and advise customers in-center or by phone
- Identify customers' needs and propose the most suitable routine maintenance services for their vehicles
- Promote Euromaster products and services and provide consultative guidance
- Establish quotes, plan interventions and follow up on appointments
- Manage administrative tasks related to the center (reception, client files, invoicing, payments)
- Coordinate interventions with the workshop team to meet deadlines and ensure customer satisfaction
- Ensure compliance with internal procedures, working methods and safety instructions
- Contribute to center development by building customer loyalty and helping achieve agency objectives What We're Looking For
- Ability to work autonomously with technical expertise, rigor and a strong customer focus
- Must hold a valid driving license (Permis B)
- Good interpersonal and communication skills; team player
- Willingness to contribute to commercial development and customer satisfaction Nice to Have
- Experience in a service/mobility center environment
- Interest in career development within a European group and openness to working in a team environment Compensation & Benefits
- Monthly gross salary between 2,430€ and 2,680€ depending on objective attainment
- Performance bonuses and results-based incentives
- Restaurant vouchers, CSE benefits, and group employee stock plan
- Health and provident insurance coverage
- Savings plan with employer contribution (PEE/PERCOL)