Assistant Vice President (AVP) for Enterprise Services and Operations

BASIC FUNCTION

The Assistant Vice President (AVP) for Enterprise Services and Operations has direct oversight of the university’s Auxiliary Enterprises and Student Housing operations, planning and performance. Reporting directly to the Vice President and Chief Real Estate Officer, the incumbent is charged with building and maintaining policies and processes that improve the organization and operations of all functions under the VP’s purview (including Real Estate Development, Capital Asset Management, and any additional functions). This position ensures alignment of divisional activities with the university's strategic priorities, fosters cross-functional collaboration, and promotes operational excellence to enhance the campus environment and support Howard University's mission.

SUPERVISORY ACCOUNTABILITY

This position would include direct supervision of staff within the Auxiliary Enterprises and Student Housing divisions.

NATURE AND SCOPE

Internal contacts include executives, administrators, faculty, students and staff of the University at large. External contacts include consultants, contractors, federal, state, and local regulatory agencies, historical societies, local surrounding communities, representatives from other colleges and universities, visitors, and the general public.

PRINCIPAL ACCOUNTABILITIES

• Collaborate with the Vice President to develop and implement strategic plans for Student Housing, and Auxiliary Enterprises divisions.
• Align operational priorities with institutional goals, ensuring efficient use of resources and adherence to timelines.
• Act as the Vice President’s representative in internal and external engagements when necessary.
• Provide shared oversight of projects and initiatives across the three areas, ensuring seamless coordination and integration.
• Monitor budgets, profit and loss, performance metrics, and compliance across these three divisions to ensure accountability and efficiency.
• Lead cross-divisional projects, ensuring consistent communication and collaboration among stakeholders.
• Oversee the development and execution of key initiatives, both within the three direct supervisory divisions and across all divisions under the VP, as directed by the VP.
• Identify and address operational challenges, and develop and manage policies and processes, to ensure continuous improvement and efficient operations across all divisions accountable to the VP.
• Foster a culture of collaboration, innovation, and professional development within the division.
• Work closely with department heads to ensure alignment and streamline operations.
• Serve as a mentor and resource to staff within the divisions that report to the VP.
• Serve as a liaison between the VP’s divisions and other university departments, external vendors, and community partners.
• Ensure effective communication with key stakeholders to address needs, resolve conflicts, and advance strategic initiatives.
• Cultivates relationships with Community Associations, District Government agencies, and neighborhood groups to foster positive working relationships, as needed.
• Works collaboratively with the Office of the Chief Administrative Officer, the CAO’s accountable units, and all university divisions on functions and initiatives of value to the university.
• Performs other related duties as assigned.

CORE COMPETENCIES

• Extensive knowledge of complex organizational operations and performance management.
• Ability to oversee and advise on structuring of complex contracts and agreements, such as, but not limited to, performance-based contracts, joint ventures, and licensing agreements.
• Must possess advanced analytical skills in evaluating transactions, contractual and legal agreements, division and program finances, and operations and project performance.
• Ability to establish and maintain harmonious work relationships with students, staff, faculty, university and local school officials, and the general public.
• Ability to develop processes and procedures to successfully monitor and provide project status reports by collecting, analyzing, and summarizing information and trends.
• Ability to establish and execute projects by establishing communication plans to identify initial needs or supplemental project resources.
• Management skills, particularly in decision-making, are required.
• Independent, entrepreneurial, ability to create processes to accomplish and manage acquisitions.
• Ability to manage multiple staff, vendors, suppliers and strategic partner relationships.
• Broad knowledge of the principles and practices in financial management required.
• Ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
• Strong organizational, management, presentation and communication skills are required.
• Superior people relationship skills are required.
• Ability to plan and manage within budget and time constraints is required.
• Excellent verbal and written communication skills.

MINIMUM REQUIREMENTS

A Master’s Degree with a minimum of 10 years of work related experience; 15 years of related work experience may be substituted in lieu of educational qualifications. Demonstrated experience as a management executive in public and non-profit institutions of comparable size and complexity to Howard University.

Compliance

Salary

Range Disclosure

Expected

Salary

Range: $200,000 - $235,000

About Us

Howard University is a comprehensive, research-oriented, historically Black private university providing an educational experience of exceptional quality to students of high academic potential with particular emphasis upon the provision of educational opportunities to promising Black students. Further, the University is dedicated to attracting and sustaining a cadre of faculty who are, through their teaching and research, committed to the development of distinguished and compassionate graduates and to the quest for solutions to human and social problems in the United States and throughout the world.

Howard University does not discriminate on the basis of race, color, national and ethnic origin, sex, sexual orientation, gender or gender identity, marital status, religion, disability or protected veterans status. Veterans and people with disabilities are encouraged to apply.

Inquiries regarding provisions for persons with disabilities or veterans status, Equal Employment Opportunity and Title IX should be directed to the Office of Employee Relations and Equal Employment Opportunity.

This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The university has the right to revise this position description at any time. This position description is not be construed as a contract for employment.