Assistant Store Manager

Job title: Assistant Store Manager

Lead from the front. Coach the team. Build your career with Taubmans.

As our Assistant Store Manager, you'll work alongside the Store Manager to lead a busy Trade Centre that serves both trade and retail customers across Townsville.

This is a hands-on role where you'll support a team that works across both the showroom and warehouse, helping customers, coordinating orders, managing stock and keeping the operation running smoothly.

No two days are the same. One day you might be coaching team members and supporting customers at the trade counter, the next you're helping fulfil orders, coordinating deliveries or stepping in to support the daily running of the store.

If you enjoy leading from the front, building relationships and getting stuck in wherever needed, you'll fit right in.

Why Join Taubmans Townsville?

You'll join a close-knit team where everyone pitches in, supports one another and takes pride in delivering outstanding customer service.

Working across both the retail showroom and warehouse, no two days are the same, giving you the opportunity to build leadership capability while developing valuable operational and customer-facing skills.

Here's what you can look forward to:

• Full-time permanent Assistant Store Manager opportunity
• Leadership responsibility supporting the Store Manager and wider team
• A varied role across both retail and warehouse operations
• Store trading hours of Monday to Friday, 6:30am to 4:30pm and Saturday, 7:00am to 11:30am
• Early starts and early finishes that support work-life balance
• Performance incentive opportunities
• Ongoing training in products, systems, paint tinting and colour matching
• Career development opportunities across PPG's ANZ and global network
• Generous employee discounts on trusted brands including Taubmans and White Knight
• The support and stability of a global business that's been protecting and beautifying the world for more than 140 years

No paint experience? No problem. We'll provide all the product knowledge, systems training and support you need to succeed.

How You'll Make an Impact

As Assistant Store Manager, you'll help create a positive customer experience while supporting the Store Manager to drive operational excellence and team performance.

You'll:

• Lead, support and motivate Sales Assistants across retail and warehouse functions
• Assist with team coaching, development and day-to-day supervision
• Deliver outstanding customer service and expert product advice
• Build strong relationships with trade and retail customers
• Support store sales growth through customer engagement and solution selling
• Tint and mix paint, colour match and prepare customer orders
• Coordinate order fulfilment, stock movements and customer collections
• Support inventory management, stock replenishment and merchandising standards
• Help maintain a safe, clean and organised workplace
• Ensure operational standards are consistently met
• Support the achievement of sales, service and financial targets
• Step into Store Manager responsibilities when required

What You'll Bring

You'll be someone who leads by example, enjoys working with people and isn't afraid to roll up your sleeves when needed.

You'll ideally have:

• Experience in retail, trade, hardware, warehouse, customer service or a similar environment
• Previous leadership, supervisory or team coaching experience
• Strong communication and relationship-building skills
• A customer-first mindset and passion for service
• The ability to balance operational priorities with people leadership
• A positive, proactive and organised approach to work
• A current driver's licence
• The ability to safely lift and handle products up to 32kg

Ready to Take the Next Step?

If you're looking for a role where you can develop your leadership skills, support a great team and make a genuine impact every day, we'd love to hear from you.