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Assistant Store Manager

Michael Kors
Miami, FL
On-site

About this role

Job title: Assistant Store Manager

About the Role The Assistant Store Manager at Michael Kors is a fashion-forward leader responsible for delivering an elevated client experience, driving store operations, and building lasting client relationships. You will lead a team to achieve results, coach on trends and selling techniques, and foster a fun, inspiring environment with opportunities for growth.

What You'll Do

  • Drive results through delivering an elevated customer experience
  • Lead and execute key opening and closing duties and operational tasks
  • Demonstrate flexibility and desire for individual growth in a fast-paced store environment
  • Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques
  • Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence
  • Build a client book through establishing client relationships to drive additional traffic and create client engagement
  • Drive Omni channel sales by utilizing all available tools and technology

What We're Looking For

  • 3+ years of relevant retail management experience
  • Proficiency in reading, speaking and writing in English required
  • Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
  • Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.

Nice to Have

  • A self-starter with the ability to mentor and continue to develop personal leadership qualities
  • Energetic, motivated and engaging; a true brand ambassador with a love for fashion
  • Knowledge of clienteling with the ability to build lasting customer relationships
  • Customer service obsessed; ability to sell with a passion for styling and love for fashion
  • Technologically savvy individual with an entrepreneurial spirit

Compensation & Benefits

  • Michael Kors Perks: Generous Personal and Vacation Days; Internal mobility across brands; Cross-brand Discount; Exclusive Employee Sales; Paid Parental Leave; 401k Match; Clothing Allowance

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