About this role
We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.
If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!
What You’ll Do
-
Drive Sales & Client Engagement
-
Lead by example in achieving and exceeding individual and store sales goals
-
Proactively engage customers, assess needs, and deliver personalized styling solutions
-
Build and maintain strong client relationships through effective clienteling and follow-up
-
Identify opportunities to cross-sell and upsell to maximize each transaction
-
Leverage product knowledge to confidently communicate value and drive conversions
-
Lead the Sales Floor
-
Inspire and motivate associates to deliver high-performance selling behaviors
-
Create a dynamic, energetic, and results-focused sales culture
-
Coach team members in real time to improve selling techniques and client engagement
-
Execute UNTUCKit University training and reinforce daily performance conversations
-
Deliver Operational Excellence
-
Open and close the store with accountability for results and standards
-
Maintain a visually compelling, sales-focused floor environment
-
Ensure stockroom organization supports selling efficiency
-
Monitor KPIs and contribute insights based on customer feedback and sales trends
What You Bring
- Prior retail leadership or keyholder experience
- Proven ability to drive sales and influence team performance
- Strong clienteling skills and a customer-first mindset
- High energy, strong communication skills, and a passion for results
- Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
Requirements
- Proven work experience as a Supervisor, Key holder or Assistant Manager
- Basic understanding of sales principles and customer service practices
- Proficiency in Apple products and G-suite, Omni-channel POS systems
- Solid communication and interpersonal skills
- Ability to work in the store alone
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
- High school degree
Benefits
- Health Care Plan (Medical, Dental & Vision) Gym reimbursement/rewards program
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off ( & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Casual working environment
- Wellness Resources
- 50-75% employee discount
- Pay Range: $23-$24