About this role
National Hockey League (NHL)
Administrative/Executive Assistant · Community Relations · Operations
$80,000 – $85,000 / year
1
day ago
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ABOUT THE NATIONAL HOCKEY LEAGUE Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world and is one of the major professional sports leagues in the United States and Canada.
With more than 1500 employees across the US and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone.
WHAT WE EXPECT OF YOU SUMMARY The Assistant, Social Impact, Growth Initiatives, and Legislative Affairs serves as a trusted strategic and operational partner, providing executive support and enabling effective leadership across the department. This role requires exceptional judgment, discretion, organization, and the ability to manage competing priorities in a fast-paced environment.
Responsibilities include proactive calendar and travel management, meeting coordination, communications, project management, stakeholder engagement, and cross-functional collaboration with senior leaders. This role will take place in the NHL’s Manhattan office requiring 4 days in the office (usually Monday-Thursday) with remote work on Fridays.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Calendar, Meetings & Communications
- Manage a complex and evolving executive calendar, prioritizing commitments and aligning schedules with strategic objectives.
- Coordinate meetings and serve as a primary point of contact for the SEVP, fostering strong relationships with NHL leadership, League departments, clubs, partners, community organizations, government stakeholders, and other external stakeholders.
- Prepare and manage executive communications, including correspondence, presentations, speeches, briefing materials, talking points, agendas, and meeting recaps.
- Assist with departmental planning, budget tracking, invoice processing, expense reporting, and contract routing.
- Anticipate executive needs, proactively resolve scheduling and operational challenges, and identify opportunities to improve efficiency.
Travel, Events & Hospitality
- Coordinate domestic and international travel, including flights, accommodations, ground transportation, itineraries, and related logistics.
- Coordinate event logistics, including invitations, registration, credentialing, RSVPs, hospitality, transportation, seating, and stakeholder communications.
- Manage executive ticket requests and related hospitality arrangements for SEVP.
- Provide support outside traditional business hours as needed for events, meetings, and travel.
- Handle special requests, including gift purchases, coordination of tickets to games and events, etc.
- Coordinate shipping and distribution of materials, supplies, and program-related items for SGL initiatives, including managing shipments, tracking deliveries, and coordinating logistics with internal teams, NHL clubs, and external partners.
Confidentiality & Team Support
- Handle confidential and sensitive information with the highest level of discretion and sound judgment.
- Partner with other executives assistants and department leads across the SEVP’s organization to keep schedules, meetings and priorities aligned.
- Look for ways to improve processes and make use of productivity and AI tools to support the SEVP’s office.
- Provide support outside regular business hours as needed, including evenings, weekends and holidays for League events, Board of Governors meetings and other priority activities.
- Perform additional duties and special projects as assigned in support of the SEVP and departmental priorities.
QUALIFICATIONS
- Knowledge Areas/Experience
Skills
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Advanced proficiency in Microsoft Office Suite, including Outlook, Excel, PowerPoint, Word, Teams, and SharePoint.
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Fluency in Concur and related travel and expense management systems.
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Strong aptitude for learning and adopting new technologies, systems, and business applications.
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Experience utilizing AI-powered productivity tools and workflow automation solutions is highly desirable.
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Outstanding verbal, written, and interpersonal communication skills.
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Exceptional organizational skills with meticulous attention to detail and follow-through.
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Be able to maintain confidentiality and use upmost discretion when privy to sensitive information
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Have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, exhibiting strong communication skills
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Strong project management and prioritization abilities.
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Ability to build credibility and relationships with executives, club representatives, sponsors, partners, and stakeholders.
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Strong analytical thinking and problem-solving capabilities.
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Ability to manage multiple priorities while meeting deadlines in a dynamic environment.
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Demonstrated ability to exercise sound judgment and maintain confidentiality.
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Financial administration and expense management experience.
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Event planning, hospitality coordination, and stakeholder management expertise.
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High degree of initiative, adaptability, accountability, and professionalism.
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Positive, collaborative, and solutions-oriented approach.
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WORK ENVIROMENT & TRAVEL REQUIREMENT
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This role requires flexibility to support a senior executive outside standard business hours, including evenings, weekends, and occasional holidays, as well as availability for League events, executive travel, and time-sensitive business needs. Travel of up to 15%, including domestic and occasional international trips, is required. The ideal candidate must thrive in a fast-paced, high-profile environment, manage competing priorities effectively, and maintain professionalism, discretion, and a service-oriented mindset. Unless event attendance is required, work outside normal business hours may generally be performed remotely.
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CORE COMPETENCIES These core competencies reflect the underlying values that are necessary to represent the National Hockey League:
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Accountability
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Adaptability
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Communication
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Critical Thinking
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Inclusion
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Professionalism
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Teamwork & Collaboration
The NHL offers U.S. regular, full-time employees:
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Time to Recharge: Utilize our generous Paid Time Off (PTO) to focus on your well-being and ensure a healthy work/life balance. PTO includes paid holidays, vacation, personal and sick days, plus an extra day off for your birthday.
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Ability to Focus on your Health: Along with competitive salaries, the NHL offers comprehensive health benefits to employees and their eligible dependents effective on their first day with us – there is no waiting period. The NHL subsidizes a large portion of the health benefits costs, therefore your cost for medical, dental and vision coverage is minimal.
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We also offer our employees and members of their household access to our Employee Assistance Program (EAP) to support mental, physical, and financial health. In addition, employees have access to a digital wellness resource designed to improve health and happiness through courses in sleep, movement, and focus. These services are confidential and at no-cost to our employees.
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Childcare Leave: Because your family is the NHL family, employees are offered comprehensive Childcare Leave to welcome your new addition. The primary caregiver to the child is entitled to up to 12 weeks of paid Childcare Leave, at full pay, following the birth, adoption, or placement of a child.
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Employees that are not the primary caregiver to the child are entitled to up to 6 weeks of paid Childcare Leave, at full pay, which must be taken within the first 6 months following the birth, adoption, or placement of a child.
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Confidence in your Retirement Goals: Participate in the NHL’s Savings Plan which includes a 401K (pre-tax and Roth options) plus non-elective (employer) contributions to keep your retirement goals on track.
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A Hybrid Work Schedule: The NHL recognizes the value of flexibility in work locations/scheduling