About this role
vacancyopjusttionswidget.opt-Job Schedule
Full-Time
vacancyopjusttionswidget.opt-Job Type
Permanent
vacancyopjusttionswidget.opt-Job Category
Food & Beverage
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ACCOR jobinformationwidget.freetext.LocationText
ibis Nashik, Nashik, India
jobinformationwidget.freetext.ExternalReference
REF122602R
GSA-Food and Beverage Region MEA SPAC
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Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Prime Function:
- Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
- Welcome the guests by greeting them as per the standards.
- Any matter which may effect the interests of ACCOR should be brought to the attention of the Management
- Facilitates the functioning of and / or oversees the functioning of Front Office department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties
Key Responsibilities
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People Management
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Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
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Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
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Establish and maintain seamless co-ordination & co-operation with all departments of ibis Nashik to ensure maximum cooperation, productivity, morale and guest service.
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Financial Management
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Identify optimal, cost effective use of the resources and educate the team on the same.
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Operational Management
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Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service.
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Ensure to be familiar with all dishes on the menu.
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Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival
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In the absence of the Food & Beverage Team Leader ensure to take guest orders, advice guests on specials menu options.
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Ensure to be familiar with the property lay out, fire exits and elevator locations.
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Report any equipment malfunction, emergency situations or suspicious persons to the Food & Beverage Supervisor.
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Ensure that breakage, pilferage and spoilage are kept to a bare minimum.
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Occupational Health & Safety
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Employee Responsibility
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All employees are responsible for complying with the relevant OHS&E legislation and policies.
This will include:
- Taking care of themselves and others.
- Co-operating with Accor Hotel instructions including Safe Work Method Statements, Safety and other Procedures and Training.
- No interfering with or misusing safety equipment.
- Reporting all hazardous situations.
- Following all reasonable instructions from a manager
Qualifications
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Degree/ Diploma in Hotel Management with 1 year of previous experience in food service, hospitality.
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Additional Information
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Knowledge of food safety, hygiene, and sanitation standards
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Ability to provide friendly, professional customer service
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Strong communication and interpersonal skills
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Ability to work in a fast-paced environment.
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Apply
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Share
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Discover a world where life pulses with passion
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Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
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When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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LET
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YOUR PASSION SHINE
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We foster
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our creativity, our excellence and progressiveness. We interconnect with
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our each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
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being part of a wider global team leading the way in local sustainability\ initiatives. Working together with our communities, we will empower you to
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make your own meaningful impact.
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LEARN ABOUT US
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Let your passion shine
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We take pride
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in promoting heartfelt hospitality with
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a French Zest, valuing passion, excellence
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and emotional intelligence. We pioneer
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a committed and sustainable approach
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to luxury, encouraging
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openness and inclusivity. We value
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new encounters with colleagues and
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guests from all horizons with a goal
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of creating a distinctive culture together.
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JOIN US
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List #1
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