Assistant Restaurant Manager

Assistant Restaurant Manager

Job Description

Job Purpose

Assistant Restaurant Manager is responsible for the daily management of the restaurant, ensuring that the highest standards of food & beverage service is provided to the guests.

Key Responsibilities

• Understand and implement 25hours brand promise, brand pillars, brand characters, and brand icons
• Analyze and submit month-end reports identifying deviations from business plan goals
• Implement and maintain control measures to ensure food & beverage costs, productivity, labour costs and operating supply costs remain in line with budget
• Conduct daily departmental briefings to ensure all pertinent information is communicated to team members
• Supervise team members to ensure all assigned tasks are completed on time and to departmental standards
• Build strong relationships with guests and regular patrons, providing personalized service
• Handle guest complaints and comments tactfully and efficiently
• Manage cashier and bar operations in accordance with company policies
• Monitor equipment supply and stock levels to prevent operational shortages
• Ensure outlet and back-of-house cleanliness complies with food & beverage sanitation and hygiene regulations
• Maintain complete knowledge of all food & beverage services, contents, preparation methods and hotel features
• Ensure health, safety and security procedures are in place and followed
• Perform proper handover and communication to the next shift
• Interview, select and recruit outlet employees
• Identify and develop team members with potential for advancement
• Conduct performance reviews and monitor team members' professionalism and appearance
• Develop and conduct staff training programs focused on skill development and business needs
• Prepare weekly staff schedules based on anticipated business volume and operating budgets

Qualifications

• Minimum 2 years of relevant experience in a similar capacity

• Good reading, writing and oral proficiency in English language

• Strong leadership and interpersonal skills

• Excellent communication and customer service skills

• Service oriented with an eye for details

• Good working knowledge of MS Excel and Word

• Well-presented and professionally groomed at all times

• Additional certification(s) in Food & Beverage will be an advantage

• Additional Information

• In compliance with employment laws in Indonesia, this position is only open to Indonesians.