Assistant Registrar for Technology & Operations

Job title: Assistant Registrar for Technology & Operations

About the Role The Assistant Registrar for Technology & Operations at Abilene Christian University supports the Registrar's Office by coordinating academic calendar processes, serving as the primary technology expert, leading systems projects, and providing leadership for the main Registrar location. The role blends operations, technology, and people leadership to ensure accurate student records and timely term operations that align with university policies and mission.

What You'll Do

• Manage and communicate academic calendar processes, develop operation schedules for each semester, and interpret policies related to calendars and term operations.
• Serve as the primary technology expert for the office (Workday, Banner, Degree Works, reporting tools, imaging tools); provide training, support, and data reporting; act as liaison with Information Technology.
• Lead systems analysis and design for technology-related academic issues; implement new processes as technologies evolve; stay informed about new features.
• Provide leadership for the main Registrar location, including day-to-day operations, transcript and enrollment verification, student records management, front desk service, and supervision of staff and student employees.

What We're Looking For

• Master’s degree strongly preferred; Bachelor’s degree required.
• Prior experience in an academic office or knowledge of academic records preferred.
• Technology skills and understanding of database management required.
• Excellent oral and written communication skills; ability to handle sensitive information with confidentiality.
• Prior experience with Workday Student and Ellucian Banner preferred; experience with Degree Works is a plus.
• Commitment to serving students, faculty, staff, parents, prospective students and alumni; strong customer service orientation.
• Prior supervisory experience.

Nice to Have

• Experience with Degree Works maintenance and reporting tools.
• Comfort working in a Christian-affiliated university environment and alignment with ACU mission and ethics.

Compensation & Benefits

• Salary not disclosed in posting.
• The university conducts background checks on all candidates for employment in security-sensitive positions; a possible additional check may be required for current employees upon hire.