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Assistant -Office Operations - Family Practice

Henry Ford Health
Novi, MI, United States Posted Oct 27, 2026
Full-timeOn-site

About this role

Assistant -Office Operations

Department Family Medicine - Outpatient Clinic

Providence Park Hospital: Novi

47601 Grand River Avenue

Novi MI 48374-1233

Work Schedule

Full-Time (40 Hours Per Week)

Day Shift, Monday - Friday, 1 Late Evening

GENERAL SUMMARY:

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities

  • Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
  • Verifies and enters demographic information.
  • Obtains and verifies insurance authorizations/precertification.
  • Completes medical record release requests and schedules/confirms patient appointments.
  • Enters, reviews and submits charges for patient procedures and services daily.
  • Collects co-payments and reconciles all daily reports and deposits for accuracy.
  • Provides general office and clerical support to assigned area.

Qualifications

  • Education:

  • High School diploma equivalency

  • OR 1 year of applicable cumulative job specific experience required.

  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

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