About this role
Assistant Manager/Manager - Fin Ops
Location - Delhi- India
Roles and Responsibilities
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Prepare, review, and submit regulatory reports as per applicable regulatory requirements from license regulators across multiple jurisdictions.
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Ensure accuracy and completeness of data used for regulatory filings.
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Track regulatory reporting timelines and ensure adherence to defined SLAs.
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Identify potential compliance gaps and proactively escalate risks.
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Assist in internal and external audits, including preparation of audit schedules and responding to audit queries.
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Develop and maintain SOPs for regulatory reporting workflows and approval protocols.
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- Rail controllership
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Own end-to-end reconciliation across payment rails (UPI, Cards, Net Banking, Wallets, Cross-border rails, etc.) for both costs and transactions including setup and monitoring of the finrecon system
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Support automation initiatives to improve reconciliation accuracy and efficiency.
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Ensure 100% of rail balances are reconciled
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- Rail Escalations & Stakeholder Management
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Act as the primary escalation point for rail-related operational issues.
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Coordinate with banks, processors, networks, and PSP partners for issue resolution.
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Work closely with Tech, Product, and Business teams to investigate transaction failures or reconciliation breaks.
Requirements
- Atleast 6-10 years of experience in Operations of Payment Gateway / E-wallet/ Fintech firm.
- Master’s or Bachelor’s degree in finance, accounting, or a related field.
- Strong MS-Excel and documentation skills
- Excellent interpersonal and communication skills, both written and verbal.
- Experience in working with multiple internal stakeholders in a matrix organisation
- Problem solving, critical thinking and analytical skills, with an ability to organize and work independently with rapidly changing priorities.
- Exceptional attention to detail and organizational skills
- Proactive, deadline-driven, and capable of managing multiple ongoing obligations.