About this role
Job title: Assistant Manager - The Shops at Santa Anita
About the Role The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. They are responsible for driving sales results by analyzing the business and providing best-in-class customer service, overseeing daily store operations including opening and closing routines, and driving efficiency in all store processes. They leverage their creative expertise through floorset updates, styling recommendations and product knowledge, and serve as talent leaders by driving recruiting, training, engagement, and development, with a promote-from-within philosophy guiding future leadership within the store.
What You'll Do
- Perform Opening and Closing Routines.
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non-management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast-paced and challenging environment.
Compensation & Benefits
- Starting rate: $25.00 per hour (i.e., the recruiting pay range for this position is $25.00-$25.00 per hour).
- Quarterly Incentive Bonus Program
- Paid Time Off
- Paid Volunteer Day per Year
- Merchandise Discount
- Medical, Dental and Vision Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- 401(K) Savings Plan with Company Match
- Training and Development Opportunities for Career Advancement
- We believe in promoting from within