About this role
Position Summary
Role and Responsibilities
Responsibilities
- Provide detailed technical solutions to troubleshoot issues both onsite and on-call support
- Take charge of urgent and serious defected cases as a Technical Specialist
- Consult System Air Conditioner’s dealers and contractors in area of technical solution
- Responsible for testing and site inspection in commissioning phase
- Manage Company’s Big Project such as required technical support including good communication with customers.
- Manage and monitor Outsource Service Technicians’ performance
- Gather technical information for report preparation and set up team working schedule
- Performs other duties as assigned by management /direct supervisor
Design & Planning:
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Design and calculate for air con drawing in DVM software with cooling load calculation for commercial air conditioners (VRF, DVM chiller).
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Calculate equipment selection at DVM software and commercial air conditioning system.
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Review project specifications, drawing and technical requirements.
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Survey on site and meeting with client’s engineer, architect, contractors and sub-contractors to understand the requirement of air conditioning system and process to support with best system of design and product technical for projects. Site Supervision & Coordination:
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Resolve technical issues and provide engineering support during project implementation.
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Corporate with customer service team for project installation, testing & commission and project handover.
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Skills and Qualifications
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Bachelor or higher in Mechanical and Electrical Engineering
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At least 5 - 10 years working experience in System Air Conditioner, HVAC systems
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Having an intensive experience in Heating Ventilation Air Conditioning (HVAC), willing to learn and adapt knowledge to other related system
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Energetic, mature, positive thinking and service-minded
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Well-organized with strong analytical and problem-solving skills
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Good communication and interpersonal skills
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Ability to travel upcountry as business required
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Good command of English both written and spoken with computer literacy
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