Assistant Manager Retail Operations FO

Adidas

PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:

Drive the district profitability by meet or exceeding sales & profit targets; Coaching Store Managers to drive commercial success and excel in customer service; Ensuring proper execution of established policies, procedures, initiatives, and directives.

KEY RESPONSIBILITIES

• Planning

• Plan Stores objectives with Director / Sr. Manager Retail Operations FO, Region

• Plan actions plans to reach targeted KPI’s

• Management

• Take full ownership of the district and its commercial success

• Plan and prioritize structured store visits to maximize the district’s performance

• Manage delivery of own retail KPI’s (qualitative and quantitative) in the district

• Ensure proper in-store Brand execution, according to established standards and directives, in all stores within the district

• Pro-actively analyse sell-through figures and develop action plans with stores managers to achieve productivity and image targets

• Ensure compliance with established policies, procedures, initiatives and directives

• Financial

• Manage and deliver retail financial KPI’s

• System and Processes

• Manage retail KPI’s and tracking/reporting systems.

• Ensure operational system efficiency and training.

• People Management

• Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance

• Ensure compliance to established HR policies and procedures

• Recommend structural or human changes in store in order to achieve sales and brand targets

• Coordinate with store managers on staff recruitment, retention and development.

• Coordinate with HR on relevant HR projects like internal referral, performance review, succession planning, etc.

• Training and Development

• Identify and recommend training and development needs

• Coach Store Managers to increase their stores’ sales, productivity and profitability

• Own succession planning for the district

• Ensure quality & efficiency of training

• KPIs

• Store business KPI’s

• Image/consumers satisfaction KPIs.

• Staff turnover and satisfaction KPI’s

KEY RELATIONSHIPS:

• Visual Merchandising

• Retail Excellence

• Retail Business Planning

• Marketplace Management

• Omni Buying

• Retail HR

• Finance

• IT

• SCM

• EXPERIENCE / SKILLS REQUIRED

• Competencies / Attributes

• Excellent organizational skills

• Strong management skills

• Excellent interpersonal/communication skills

• Results oriented

• Consumer service oriented

• Team player

• Able to multi-task

• Knowledge/Experience

• Minimum of 5 years’ experience in a retail multinational company

• Minimum 3 years’ experience in regional management

• Educational Background

• University Degree or strong retail store management experience

• PC/Language/Other Skills

• High level knowledge and skills in Microsoft products

• Strong presentation skills

• Be able to communicate in English

• At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

• Culture Starts With People, It Starts With You

• By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:

• Assistant Manager Retail Ops FO, South

Brand:

Location

Shenzhen

TEAM:

Retail

State:

GD

Country/Region:

CN

Contract Type:

Full time

Number:

550161

Date:

Sep 23, 2026