Assistant Manager, Product & Governance

Job Description

International Card Services (ICS) brings together our International Consumer and Small & Medium Size Enterprises (SME) issuing activities, as well as our Commercial Large Market sales and account development teams. ICS issues Cards in 27 countries, and is responsible for two Joint Ventures covering around a dozen countries. The leaders in these countries are empowered to make decisions at a local level, in partnership with other local business leaders. Local teams are supported by two cross-market teams – the Centre of Excellence, and Risk & Control Management.

How will you make an impact in this role?

We are seeking a motivated professional with strategic mindset and strong risk awareness to join International Card Services to support commercial business and specific projects. You will require working closely with stakeholders from Product, Marketing, Control Management, Compliance, Legal, Risk and Internal Audit Group (IAG) to enable protection and responsible, sustainable growth for the business.

Responsibilities

• Support key projects of business, ORE and risk assessment of new / existing products, ensuring appropriate consideration of operational, compliance and control risks.
• Proactive identification of process improvement opportunities across the business, including potential control gaps and emerging risks, with timely escalation and follow-up.
• Partner with internal stakeholders / cross-function leaders to develop and execute proposal, ensuring alignment with applicable policies, procedures and control requirements.
• Work with International teams to improve the corporate product suite so as to enhance overall competitive positioning while supporting responsible business growth.
• Closely monitor portfolio KPIs and operational dynamics of the portfolio to ensure business objectives are met as well as optimal use of investment dollars, while proactively identifying and addressing potential operational risks and issues.
• Demonstrate a strong risk and control mindset in daily activities, with accountability, sound judgment and proactive escalation of potential risks or concerns.

Qualifications

Minimum Qualifications

• A minimum 5 years’ experience in commercial card operation, product and marketing.
• Strong project and time management skills, with the ability to work under pressure to meet deadlines.
• Strong risk awareness, attention to detail and ability to identify potential issues and exercise sound judgment.
• Fluent in English, both written and spoken.

Preferred Qualifications

• Knowledge or experience in the Payment industry and relevant risk and control practices will be an advantage.
• Solution-driven problem solver with strong business sense acumen and business operations in the payments industry to enable business growth while balancing risk and control considerations.

At American Express

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Info

Job Identification 26015177

Job Category Marketing

Posting Date 10/21/2026, 10:15 PM

Apply Before 11/04/2026, 11:00 AM

Job Schedule Full time

Locations

19/F Cityplaza 4, Hong Kong, 1234, HK (Hybrid)

Career Area Marketing

Return to Jobs List

EXPERIENCE THE POWERFUL BACKING OF AMERICAN EXPRESS.

American English

• Deutsch

• American English

• Español

• Français

• Italiano

• 日本語

About Team Amex

Career Areas

Locations

Students

Jobs

Are You Still With Us?

It seems you've been gone for a while. For security reasons we will end your session automatically in 03:00 unless you would like to continue working.

End Session

Continue Working

Work Summary

This summary is generated by AI Assist. Click inside the summary text box to make changes as necessary.

1000

Required

Discard

Add Summary

Page Assistant Manager, Product & Governance - American Express Careers loaded