About this role
Job title: Assistant Manager - Plaza Norte 2, Hollister
About the Role The Assistant Manager is a multi-faceted role that blends business strategy, operations, creativity, and people leadership. They drive sales and customer service by analyzing the business, overseeing daily store operations, and executing efficient processes. The role also focuses on talent development, training, and growth opportunities within the store.
What You'll Do
- Perform Opening and Closing Routines.
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non-management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- Bachelor’s Degree OR one year of supervisory experience in a customer-facing role
- CEFR B2 Fluency in English & Spanish, required
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast-paced and challenging environment
Compensation & Benefits
- Starting rate: €27,500.00 annually
- Quarterly Incentive Bonus Program
- Private Medical Plan
- Additional Paid Time Off
- Paid Volunteer Day per Year
- Merchandise Discount
- Associate Assistance Program
- Training and Development Opportunities for Career Advancement