About this role
Job title: Assistant Manager m/w/d - Shopping City Sud, Hollister
About the Role The Assistant Manager is a multi-faceted in-store leadership role that combines business strategy, operations, creativity, and people management. You’ll drive sales through analysis, customer service excellence, and efficient store processes, while also leading visual merchandising and product expertise. This role develops future leaders by mentoring team members and promoting from within.
What You'll Do
- Perform Opening and Closing Routines.
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non-management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role.
- CEFR B2 Fluency in English & German, required.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast-paced and challenging environment.
Compensation & Benefits
- Starting rate: €34,500.00 annually (the recruiting pay range for this position is €34,500.00 - €41,244.00 annually).
- Starting gross annual salary is calculated based on the agreed working hours and paid in 12 equal monthly instalments plus two additional payments (14 salaries per year).
- Quarterly Incentive Bonus Program; Paid Time Off; Definite Contract and Indefinite Contract; Merchandise Discount; Comp days and floating holiday; Paid Volunteer Day per Year; Associate Assistance Program; Headspace; Carrot; Training and Development Opportunities for Career Advancement; we believe in promoting from within.
- A Global Team of People Who'll Celebrate you for Being YOU.
- Indefinite contract is available after one definite contract.
- Any job offers for this role could be subject to applicable work visa formalities.