Assistant Manager m/w/d - Plus City, Hollister

Job title: Assistant Manager m/w/d - Plus City, Hollister

About the Role The Assistant Manager is a multi-faceted role that blends business strategy, operations, creativity, and people leadership. They drive sales by analyzing the business, delivering excellent customer service, and overseeing daily store operations, including opening and closing routines. They also lead floorset updates, product knowledge, and staff development to grow future leaders within the store.

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What We're Looking For

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role
• CEFR B2 Fluency in English & German, required
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

Compensation & Benefits

• Starting gross annual salary: €34,500.00 per year; recruiting pay range €34,500.00 - €41,244.00 per year. Starting rate paid in 12 equal monthly installments plus two additional payments (14 salaries per year). The starting salary is subject to adjustments in line with the applicable Collective Bargaining Agreement (CBA) and may vary based on relevant industry experience.
• Benefits and perks include: Quarterly Incentive Bonus Program; Paid Time Off; definite and indefinite contracts; merchandise discount; dedicated comp days and floating holidays; paid volunteer day per year; Associate Assistance Program with Headspace; Carrot support for parenthood; Training and Development Opportunities for career advancement; and a global team that celebrates you for being you. Indefinite contract is available after one definite contract.
• Visa/work authorization: any job offers may be subject to applicable work visa formalities.